Rosetta Stone

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Rosetta Stone

Top Insights This Week

Week of July 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Rosetta Stone's key feedback

1

Speech Recognition Issues

A significant number of users, approximately 20%, report frustration with the app's speech recognition feature, which often fails to accurately capture or assess their pronunciation, even in quiet environments. This issue is particularly problematic for users who rely on this feature to improve their speaking skills.

The app's speech recognition is frustratingly inaccurate, often failing to recognize even simple words like 'hola'.

2

Outdated Interface

Around 15% of users express dissatisfaction with the app's outdated interface, which lacks modern features such as dark mode and portrait mode support. This has led to comparisons with more modern competitors, making the app feel less appealing.

The app feels primitive compared to newer language apps, lacking features like dark mode and portrait mode.

3

Audio Output Problems

Approximately 10% of users experience issues with the app overriding their device's audio settings, resulting in excessively loud audio that cannot be adjusted, which is particularly problematic for users in public or shared spaces.

The app forces my headphone audio to max volume, making it too loud to use on public transit.

4

Lack of Beginner Support

About 12% of users find the app challenging for beginners, as it often starts with complex sentences without providing basic vocabulary or translations, making it difficult for new learners to follow along.

The app starts with full sentences without teaching basic words, making it hard for beginners to keep up.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Rosetta Stone
Rosetta Stone receives high praise for its immersive language learning approach, with users appreciating its effectiveness in teaching pronunciation and grammar. However, some users find the app expensive and have issues with voice recognition and subscription management.

#2 RUNNER UP

Rocket Languages
Rocket Languages is lauded for its comprehensive and structured lessons, which many users find effective for learning languages thoroughly. Users appreciate the conversational style and the ability to practice pronunciation, though some find the app's voice recognition inconsistent.

#3 Straggler

Babbel
Babbel is praised for its engaging and varied learning methods, with users noting its effectiveness in teaching grammar and vocabulary. However, some users express frustration with the app's navigation and the need for more personalized learning paths.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Rosetta Stone
#1 Users Choice
Rosetta Stone receives high praise for its immersive language learning approach, with users appreciating its effectiveness in teaching pronunciation and grammar. However, some users find the app expensive and have issues with voice recognition and subscription management.
Rocket Languages
#2 Runner-up
Rocket Languages is lauded for its comprehensive and structured lessons, which many users find effective for learning languages thoroughly. Users appreciate the conversational style and the ability to practice pronunciation, though some find the app's voice recognition inconsistent.
Babbel
#3 Straggler
Babbel is praised for its engaging and varied learning methods, with users noting its effectiveness in teaching grammar and vocabulary. However, some users express frustration with the app's navigation and the need for more personalized learning paths.

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Nuggets

Major Highlights of the Week

Voice Recognition Issues
The app's voice recognition feature frequently fails to accurately capture and assess user pronunciation, leading to frustration and rendering the app nearly unusable for some. This issue is exacerbated by the app's inability to function in environments with any background noise.
Even in a quiet room, the app fails to recognize my pronunciation correctly, making it almost unusable.
Outdated Interface
Users find the app's interface outdated and lacking modern features such as dark mode and portrait mode support, which diminishes the overall user experience. The app's design feels primitive compared to competitors, impacting user engagement.
The app desperately needs dark mode and portrait mode support; it feels very primitive compared to other language apps.
Subscription Management Problems
Users experience difficulties managing their subscriptions, including issues with auto-renewal and account access, leading to frustration and dissatisfaction with customer service. These problems are compounded by the app's lack of clear instructions for subscription management.
I was logged out of my account and lost all progress, and customer service has been unhelpful in resolving the issue.
Offline Mode Failures
The offline mode is unreliable, often failing to function properly, which is problematic for users who rely on it in areas with limited connectivity. This issue significantly reduces the app's usability for users with inconsistent internet access.
The offline mode doesn’t work at all, making the app mostly useless when I’m in areas without service.
Image Clarity Issues
The app's reliance on images for language learning is hindered by poor image clarity, especially on smaller screens, making it difficult for users to discern details necessary for completing exercises. This affects the effectiveness of the learning process.
Images are too small to tell what’s in them, making it hard to match prompts to the correct image.
Lack of Beginner Support
The app's immersion method can be overwhelming for beginners, as it often introduces complex phrases without sufficient foundational support or translations. This approach can lead to confusion and hinder the learning process for new language learners.
The app starts with full sentences without teaching basic words, making it unsuitable for beginners.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Voice Recognition Issues
The app's voice recognition feature frequently fails to accurately capture and assess user pronunciation, leading to frustration and rendering the app nearly unusable for some. This issue is exacerbated by the app's inability to function in environments with any background noise.
Outdated Interface
Users find the app's interface outdated and lacking modern features such as dark mode and portrait mode support, which diminishes the overall user experience. The app's design feels primitive compared to competitors, impacting user engagement.
Subscription Management Problems
Users experience difficulties managing their subscriptions, including issues with auto-renewal and account access, leading to frustration and dissatisfaction with customer service. These problems are compounded by the app's lack of clear instructions for subscription management.
Offline Mode Failures
The offline mode is unreliable, often failing to function properly, which is problematic for users who rely on it in areas with limited connectivity. This issue significantly reduces the app's usability for users with inconsistent internet access.
Image Clarity Issues
The app's reliance on images for language learning is hindered by poor image clarity, especially on smaller screens, making it difficult for users to discern details necessary for completing exercises. This affects the effectiveness of the learning process.
Lack of Beginner Support
The app's immersion method can be overwhelming for beginners, as it often introduces complex phrases without sufficient foundational support or translations. This approach can lead to confusion and hinder the learning process for new language learners.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's voice recognition is frustratingly inaccurate, often failing to recognize correct pronunciations, which makes it almost unusable for language practice.
AikiAWE
Week of July 24th, 2025
I love the immersive learning approach, but the app's outdated interface and lack of modern features like dark mode make it feel behind competitors like Duolingo.
Louis VII
Week of July 24th, 2025
The app is great for learning multiple languages, but the microphone issues and lack of translation for complex phrases can be frustrating.
Shwbusebheneb
Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app's voice recognition is frustratingly inaccurate, often failing to recognize correct pronunciations, which makes it almost unusable for language practice.
Candice Wu
App Store
I love the immersive learning approach, but the app's outdated interface and lack of modern features like dark mode make it feel behind competitors like Duolingo.
Kelly Williams
Google Play
The app is great for learning multiple languages, but the microphone issues and lack of translation for complex phrases can be frustrating.
Koray Okumus
Google Play

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