LTK: Watch Creators Near You

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of LTK: Watch Creators Near You's key feedback

Feed Refresh Issue

A significant number of users (approximately 40%) are frustrated with the app's tendency to refresh the feed to the top after clicking on a product and returning to the app. This disrupts the browsing experience, forcing users to scroll through previously viewed content repeatedly.

Every time I click on a product and return to the app, it refreshes and takes me back to the top of the feed.

Search Functionality Problems

Around 25% of users report issues with the search functionality, stating that it often yields irrelevant results or fails to find items by name. This makes it difficult for users to locate specific products or creators.

Why can’t I search an item by its name anymore?

Login and Account Access Issues

Approximately 20% of users experience problems with logging in or accessing their accounts, particularly when using social media credentials. This issue is compounded by the app not recognizing existing accounts or blocking access after multiple attempts.

The app refuses to use the username and password that I created on the website for LTK.

Android App Glitches

About 30% of Android users face persistent glitches, including app crashes, slow loading times, and navigation issues. These problems significantly hinder the user experience on Android devices compared to iOS.

The Android app is so buggy; photos don't load, videos don't play, and it's slow.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ShopStyle

ShopStyle receives high praise for its user-friendly interface and ability to consolidate various brands and retailers in one place, making it a favorite for fashion enthusiasts. Users appreciate the app's ability to notify them of sales and price drops, although some express frustration with recent layout changes and missing features.

#2 RUNNER UP

Instagram Shopping

Instagram Shopping is well-received for its seamless integration with social media, allowing users to shop directly from posts and stories. However, some users find the shopping experience overwhelming due to the sheer volume of content and occasional difficulty in navigating the platform.

#3 Straggler

LTK: Watch Creators Near You

LTK: Watch Creators Near You has a mixed reception, with users appreciating the concept of shopping directly from creators but expressing frustration over frequent app glitches and poor Android compatibility. Many users report issues with app functionality, such as loading problems and navigation challenges, which detract from the overall experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn more Book a call

Nuggets

Major Highlights of the Week

Feed Reset Issue

The app resets the feed to the top every time a user returns from viewing a product, causing frustration and inefficiency in navigation. This disrupts the user journey and diminishes the app's usability for continuous browsing.

Every time I go to a new page from a link in the app and come back into the app it will refresh and start me back at the top of the page.

Search Functionality

The search feature is inaccurate and often returns irrelevant results, making it difficult for users to find specific items or creators. This undermines the app's core functionality of connecting users with desired content.

Why can’t I search an item by its name anymore?

Users face difficulties logging in, especially when using social media accounts, leading to account access problems and potential loss of saved data. This creates a barrier to entry and retention for users.

The app refuses to use the username and password that I created on the website for LTK.

Android Compatibility

The app performs poorly on Android devices, with issues like UI misalignment and missing features compared to iOS, leading to a subpar user experience. This disparity alienates a significant portion of the user base.

The app is designed super poorly for the type of phone I have (Google Pixel).

Content Loading Delays

The app frequently experiences slow load times and crashes, hindering the user experience and reducing engagement. This technical instability frustrates users and discourages app usage.

App never loads. Just keeps spinning the load wheel.

Missing Price Information

The removal of price previews forces users to click through to external sites, complicating the shopping process and reducing user satisfaction. This change detracts from the app's convenience and efficiency.

Now it just redirects you directly to the retailer's website and you need to click through a bunch of pop-ups and prompts just to see the information you could once easily access via the preview.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Feed Reset Issue

Search Functionality

Android Compatibility

Content Loading Delays

The app frequently experiences slow load times and crashes, hindering the user experience and reducing engagement. This technical instability frustrates users and discourages app usage.

Missing Price Information

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but now it's unusable with a constantly refreshing feed and incorrect 'Discover' category tags. We open the LTK app for LTK posts, not for a bad copycat version of other social platforms. Please stop 'improving' the app and just make it usable again.

Canc22

Week of July 22nd, 2025

I love the concept of this app and the creators on it, but it's frustrating when scrolling on the homepage as it keeps reloading to the top whenever you click on any products. Also, the prices of products used to be displayed under the picture, and you could zoom in on pictures on the home screen, but those tools have been removed.

LauraBruin

Week of July 22nd, 2025

The app is a great idea, but it's filled with so many bugs. When I sort by brand, it just loads the same exact page with no sorting. Everything loads so slowly, and half my time in the app is spent looking at that spinning logo.

Carolyn Reiste

Week of July 22nd, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to sales Get started

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Report Date

LTK: Watch Creators Near You

Top Insights This Week

Feed Refresh Issue

Search Functionality Problems

Login and Account Access Issues

Android App Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts