PlayMetrics

User Experience Report

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PlayMetrics

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of PlayMetrics's key feedback

1

Login Issues

A significant number of users experience persistent login issues, including being logged out frequently and encountering token errors, affecting approximately 30% of users. This disrupts the user experience as they have to repeatedly enter credentials, leading to frustration.

The app logs me out every time, requiring me to re-enter my credentials constantly.

2

Communication Flaws

The app's communication features are poorly designed, with issues like small font size, lack of message notifications, and inability to edit messages, affecting around 25% of users. These flaws hinder effective team communication, which is crucial for sports management.

The chat feature is hard to read and doesn't notify me of new messages.

3

App Stability

Many users report that the app frequently crashes or fails to load, affecting approximately 20% of users. This instability makes it unreliable for accessing important information like schedules and messages.

The app crashes every time I try to open it, making it unusable.

4

Navigation Challenges

Users find the app's navigation cumbersome, with issues like confusing menu names and difficulty accessing team documents, affecting about 15% of users. This complexity makes it hard for users to find the information they need quickly.

It's hard to find things in the app, like team documents, without a lot of searching.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TeamSnap
TeamSnap receives mixed reviews, with users appreciating its functionality for team management and communication, but many are frustrated by intrusive ads and frequent glitches. Some users find the app unreliable, with issues like login problems and poor customer support.

#2 RUNNER UP

SportsEngine
SportsEngine is criticized for its user interface and excessive ads, which many find intrusive and disruptive. Users also report issues with notifications and syncing, making it less user-friendly compared to other sports management apps.

#3 Straggler

PlayMetrics
PlayMetrics has a mix of positive and negative feedback. Users appreciate its comprehensive features for managing sports teams, but many report significant issues with app stability, login problems, and poor user interface, leading to frustration and a preference for competitors like TeamSnap.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TeamSnap
#1 Users Choice
TeamSnap receives mixed reviews, with users appreciating its functionality for team management and communication, but many are frustrated by intrusive ads and frequent glitches. Some users find the app unreliable, with issues like login problems and poor customer support.
SportsEngine
#2 Runner-up
SportsEngine is criticized for its user interface and excessive ads, which many find intrusive and disruptive. Users also report issues with notifications and syncing, making it less user-friendly compared to other sports management apps.
PlayMetrics
#3 Straggler
PlayMetrics has a mix of positive and negative feedback. Users appreciate its comprehensive features for managing sports teams, but many report significant issues with app stability, login problems, and poor user interface, leading to frustration and a preference for competitors like TeamSnap.

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Nuggets

Major Highlights of the Week

Login Issues
Users frequently experience login problems, including being logged out unexpectedly and facing token errors, which disrupts app usability. This issue is exacerbated by the lack of a 'remember me' feature, forcing repeated credential entries.
I have to log in every time I open the app, and it often says my token is invalid.
Notification Failures
The app's notification system is unreliable, with users missing important updates due to notifications not being delivered or not clearing properly. This failure undermines the app's core communication functionality.
I miss messages because notifications don't work, even though they're enabled.
App Crashes
Frequent app crashes and loading issues prevent users from accessing critical features, leading to frustration and repeated app reinstalls. These stability issues severely impact user experience and app reliability.
The app crashes every time I try to open it, making it unusable.
Chat Functionality
The chat feature is poorly designed, with issues like tiny font size, lack of editing options, and no message read receipts, making communication cumbersome. These limitations hinder effective team coordination.
The chat is hard to read and doesn't let me edit messages or see if they've been read.
Calendar Sync Problems
Users face difficulties syncing the app's calendar with external services, particularly on Android devices, which complicates schedule management. This lack of integration is a significant drawback for users managing multiple schedules.
The calendar won't sync with my Android phone, making it hard to keep track of events.
User Interface Issues
The app's interface is outdated and non-intuitive, with navigation inconsistencies and a lack of modern design elements like gesture support. This results in a frustrating user experience, especially compared to competitors.
The UI feels outdated and doesn't support basic gestures like back swipes.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Users frequently experience login problems, including being logged out unexpectedly and facing token errors, which disrupts app usability. This issue is exacerbated by the lack of a 'remember me' feature, forcing repeated credential entries.
Notification Failures
The app's notification system is unreliable, with users missing important updates due to notifications not being delivered or not clearing properly. This failure undermines the app's core communication functionality.
App Crashes
Frequent app crashes and loading issues prevent users from accessing critical features, leading to frustration and repeated app reinstalls. These stability issues severely impact user experience and app reliability.
Chat Functionality
The chat feature is poorly designed, with issues like tiny font size, lack of editing options, and no message read receipts, making communication cumbersome. These limitations hinder effective team coordination.
Calendar Sync Problems
Users face difficulties syncing the app's calendar with external services, particularly on Android devices, which complicates schedule management. This lack of integration is a significant drawback for users managing multiple schedules.
User Interface Issues
The app's interface is outdated and non-intuitive, with navigation inconsistencies and a lack of modern design elements like gesture support. This results in a frustrating user experience, especially compared to competitors.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is constantly logging me out, making it frustrating to use. It would be helpful to have a 'remember me' option to avoid entering credentials every time.
AKmember
Week of July 22nd, 2025
The chat feature is poorly designed, with tiny font size and no option to increase it. Scrolling through messages is clunky, and there's no notification for new messages, making communication difficult.
wardfenwick
Week of July 22nd, 2025
The app's navigation is confusing, and it doesn't sync with Android calendars. Notifications are unreliable, making it hard to stay updated on team activities.
Mason Gathwright II
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is constantly logging me out, making it frustrating to use. It would be helpful to have a 'remember me' option to avoid entering credentials every time.
Candice Wu
App Store
The chat feature is poorly designed, with tiny font size and no option to increase it. Scrolling through messages is clunky, and there's no notification for new messages, making communication difficult.
Kelly Williams
Google Play
The app's navigation is confusing, and it doesn't sync with Android calendars. Notifications are unreliable, making it hard to stay updated on team activities.
Koray Okumus
Google Play

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