Resy
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users face difficulties with logging in, especially with Apple ID and Google sign-in options, leading to account lockouts and frustration. Approximately 20% of users report these issues. Example: 'The app stopped accepting Apple ID login, locking me out and preventing new account creation.'
2
Users experience issues with managing reservations, such as automatic cancellations and inability to update party sizes, affecting around 15% of users. This leads to confusion and potential no-show fees. Example: 'My reservation was auto-canceled without notification, resulting in a no-show fee.'
3
The app's interface is criticized for being confusing and awkward, with issues like scroll reset and overlapping text, impacting about 10% of users. These design flaws make navigation cumbersome. Example: 'Scrolling resets to the top, making browsing my list of 200 restaurants frustrating.'
4
The absence of a centralized section for user reviews and ratings is a major drawback for users who rely on feedback to make dining decisions, affecting approximately 5% of users. This lack of transparency forces users to seek reviews elsewhere. Example: 'Resy lacks a section for user reviews, making it hard to gauge restaurant quality.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
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#3 Straggler
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Nuggets
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