Many users report that the app's filters do not work as expected, showing properties outside their specified criteria. Approximately 20% of users seem to be affected by this issue, leading to frustration and wasted time. Example: 'I’ve set filters but the search returns options way outside my filters.'

I’ve set filters but the search returns options way outside my filters.

Users have expressed concerns about scam listings on the app, with some reporting fraudulent property management contacts. This issue affects about 15% of users, causing distrust and potential financial risk. Example: 'I’ve been trying to find a new apartment and every time I contact the apartment management, and they email me back using emails that looks like a scam.'

I’ve been trying to find a new apartment and every time I contact the apartment management, and they email me back using emails that looks like a scam.

The app's map feature and user interface have been criticized for being glitchy and difficult to navigate, with issues like disappearing property outlines and unresponsive touch controls. This affects around 10% of users, impacting their ability to effectively use the app. Example: 'The map does not show the real location of the property.'

The map does not show the real location of the property.

Users are overwhelmed by excessive notifications that do not align with their search preferences, affecting about 12% of users. This leads to annoyance and a negative user experience. Example: 'I get too many notifications that are not based on my search or my saves.'

I get too many notifications that are not based on my search or my saves.