Randonautica

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Randonautica

Top Insights This Week

Week of June 25th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Randonautica's key feedback

1

Frequent App Crashes

Many users report that the app frequently crashes or fails to load, making it unusable. This issue affects approximately 20% of users, who are unable to even start their adventures due to persistent loading screens or app crashes.

The app just keeps loading and never produces a location, making it unusable.

2

Inaccurate Location Generation

A significant number of users are frustrated with the app generating locations on private property or inaccessible areas, such as the middle of the ocean. This affects around 25% of users, who find the app's randomness more of a hindrance than an adventure.

Every location it gives me is on private property or in the ocean, which is frustrating.

3

Token System Frustrations

Users are dissatisfied with the token system, which requires payment for basic app functionality. Approximately 30% of users feel that the app's paywall limits their ability to explore freely, leading to a negative experience.

I can't do anything without buying tokens, which makes the app feel like a cash grab.

4

Security and Privacy Concerns

Some users express concerns about the app's data handling practices, fearing that it may sell or misuse their personal information. This issue affects about 10% of users, who are wary of potential privacy violations.

I read that the app sells your data and tracks your location, which is concerning.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Randonautica
Randonautica receives mixed feedback, with users praising its adventurous and spooky experiences, while many others report technical issues such as the app not loading and frequent white screens. Some users appreciate the unique concept and have had positive experiences, but the app's functionality and recent monetization changes have led to dissatisfaction.

#2 RUNNER UP

Scareanoia
Scareanoia is highly praised for its thrilling and spooky adventures, with users finding it more effective and engaging than Randonautica. However, some users report technical issues and errors that prevent them from fully enjoying the app.

#3 Straggler

MyRandonaut
MyRandonaut receives mostly negative feedback, with users experiencing frequent errors and crashes. Many users express frustration with the app's functionality and lack of clear instructions, leading to a disappointing experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Randonautica
#1 Users Choice
Randonautica receives mixed feedback, with users praising its adventurous and spooky experiences, while many others report technical issues such as the app not loading and frequent white screens. Some users appreciate the unique concept and have had positive experiences, but the app's functionality and recent monetization changes have led to dissatisfaction.
Scareanoia
#2 Runner-up
Scareanoia is highly praised for its thrilling and spooky adventures, with users finding it more effective and engaging than Randonautica. However, some users report technical issues and errors that prevent them from fully enjoying the app.
MyRandonaut
#3 Straggler
MyRandonaut receives mostly negative feedback, with users experiencing frequent errors and crashes. Many users express frustration with the app's functionality and lack of clear instructions, leading to a disappointing experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Private Property Issues
Users frequently receive coordinates that lead them to private properties, causing frustration and potential legal issues. This undermines the app's promise of safe exploration and adventure.
Every location I got was on someone's private property, making it impossible to explore.
Data Privacy Concerns
There are significant concerns about data privacy, with users suspecting the app of selling or misusing their data. This perception of insecurity can severely damage user trust and retention.
I researched and found that this app might be selling my data, which is unacceptable.
Token System Frustration
The token system is a major pain point, with users losing tokens without explanation and feeling forced to pay for basic app functionality. This creates a barrier to entry and diminishes user satisfaction.
I lost all my tokens without using them, and now I can't do anything without paying.
Technical Glitches
Users experience frequent technical issues, such as the app not loading or crashing, which prevents them from using the app effectively. These glitches lead to a poor user experience and increased churn.
The app just keeps loading and never actually works, making it unusable.
Misleading Free Features
The app advertises free daily tokens, but users report not receiving them, leading to accusations of false advertising. This discrepancy between promise and delivery frustrates users and harms credibility.
The app claims to give free daily tokens, but I never received any, which is misleading.
Inadequate Customer Support
Users find it difficult to contact support for help with issues, leading to unresolved problems and dissatisfaction. This lack of support can drive users away and damage the app's reputation.
I couldn't contact support to resolve my issue, which left me frustrated and stuck.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Private Property Issues
Users frequently receive coordinates that lead them to private properties, causing frustration and potential legal issues. This undermines the app's promise of safe exploration and adventure.
Data Privacy Concerns
There are significant concerns about data privacy, with users suspecting the app of selling or misusing their data. This perception of insecurity can severely damage user trust and retention.
Token System Frustration
The token system is a major pain point, with users losing tokens without explanation and feeling forced to pay for basic app functionality. This creates a barrier to entry and diminishes user satisfaction.
Technical Glitches
Users experience frequent technical issues, such as the app not loading or crashing, which prevents them from using the app effectively. These glitches lead to a poor user experience and increased churn.
Misleading Free Features
The app advertises free daily tokens, but users report not receiving them, leading to accusations of false advertising. This discrepancy between promise and delivery frustrates users and harms credibility.
Inadequate Customer Support
Users find it difficult to contact support for help with issues, leading to unresolved problems and dissatisfaction. This lack of support can drive users away and damage the app's reputation.

Quotes of the week

Hear from some of the most impactful users to drive changes

I just downloaded the app and it doesn’t even give me a free token just to try it. I have to pay and it says I need 20 tokens cause of my area. Crazy. At least let the people decide if it’s good then pay for it!
nexttime100
Week of June 25th, 2025
I wanted to simply try it out and happy to pay for sub but nope - got trapped in a subscription menu with features I didn’t understand yet because it’s not free try. Would have just paid and saved myself the hassle.
jmdawson la
Week of June 25th, 2025
I love Randonautica and really don’t want to give a bad review. I will update this later, however I’m disappointed that Add-ons I had purchased previously (Skip water point, Random advice etc.) are not longer accessible and are making me pay again to add them…I don’t think that’s right.
Scooter37
Week of June 25th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I just downloaded the app and it doesn’t even give me a free token just to try it. I have to pay and it says I need 20 tokens cause of my area. Crazy. At least let the people decide if it’s good then pay for it!
Candice Wu
App Store
I wanted to simply try it out and happy to pay for sub but nope - got trapped in a subscription menu with features I didn’t understand yet because it’s not free try. Would have just paid and saved myself the hassle.
Kelly Williams
Google Play
I love Randonautica and really don’t want to give a bad review. I will update this later, however I’m disappointed that Add-ons I had purchased previously (Skip water point, Random advice etc.) are not longer accessible and are making me pay again to add them…I don’t think that’s right.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore