PURE: Anonymous Dating App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of PURE: Anonymous Dating App's key feedback

Mandatory Subscription

A significant number of users, approximately 60%, express frustration over the app's requirement to pay for a subscription before accessing any features. This paywall is seen as a barrier to even trying the app, leading to dissatisfaction and perceptions of the app as a money grab.

I can't even see if there are nearby users without paying.

Unjust Bans

Around 40% of users report being banned without clear reasons or warnings, often immediately after signing up. This has led to feelings of unfair treatment and a lack of trust in the app's moderation system.

I got banned immediately after creating my account without any explanation.

Fake Profiles and Scams

Approximately 30% of users complain about encountering fake profiles and scams, which diminishes the app's credibility and user experience. This issue is compounded by the lack of effective customer support to address these concerns.

The app is full of fake profiles and scammers.

Gender-Based Pricing

About 25% of users criticize the app for its gender-based pricing model, where men are required to pay for basic features that women can access for free. This is perceived as unfair and discriminatory, leading to negative reviews.

Men have to pay for everything while women get free access.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

PURE: Anonymous Dating App

PURE receives mixed feedback. Users appreciate its unique approach to dating and privacy features, but many criticize the high subscription costs and lack of active users in certain areas. Some users report issues with account bans and customer service.

#2 RUNNER UP

Grindr

Grindr is criticized for its excessive ads, bugs, and high subscription costs. Users express frustration with fake profiles and safety concerns, although some appreciate its functionality for meeting new people.

#3 Straggler

Feeld

Feeld receives negative feedback due to its buggy app experience and high subscription fees. Users are disappointed with fake profiles and poor customer service, despite the app's potential for connecting open-minded individuals.

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Nuggets

Major Highlights of the Week

Unjust Bans

Users are frequently banned without clear reasons or warnings, leading to frustration and loss of access. The app's moderation system appears overly strict and lacks transparency, causing users to feel unfairly targeted.

I was banned immediately after signing up without any explanation.

Paywall Frustration

The app requires payment before users can access any features, which is not disclosed upfront. This lack of transparency leads to disappointment and a sense of being misled after users invest time in setting up profiles.

I spent time setting up my profile only to find out I had to pay to use any features.

Gender Pricing Disparity

The app's pricing model is perceived as unfair, with men required to pay for basic features while women have free access. This gender-based pricing strategy is seen as discriminatory and exploitative.

Men have to pay to use the app, while women get free access to most features.

Poor Customer Support

Users report receiving automated, unhelpful responses from customer support, which fails to address their issues or provide solutions. This lack of effective support exacerbates user dissatisfaction.

I contacted support about my ban and only received automated replies with no resolution.

Small User Base

The app's user base is perceived as small, leading to limited matches and interactions. Users feel the app does not deliver on its promise of connecting them with others, especially in less populated areas.

I paid for a subscription but found very few users in my area.

Fake Profiles

There are concerns about the prevalence of fake profiles and bots, which diminish the app's credibility and user experience. Users feel misled by the app's representation of active users.

I encountered many fake profiles, making it hard to find genuine connections.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Unjust Bans

Paywall Frustration

Gender Pricing Disparity

Poor Customer Support

Users report receiving automated, unhelpful responses from customer support, which fails to address their issues or provide solutions. This lack of effective support exacerbates user dissatisfaction.

Small User Base

Fake Profiles

There are concerns about the prevalence of fake profiles and bots, which diminish the app's credibility and user experience. Users feel misled by the app's representation of active users.

Quotes of the week

Hear from some of the most impactful users to drive changes

PURE markets itself as an anonymous, edgy dating experience—but in reality, it’s just another overpriced app cashing in on false promises. You’re not allowed to truly try it before you buy it, and the weekly price is laughably steep. The user base is small, the matches are practically nonexistent, and the so-called 'exclusive' feel is just smoke and mirrors.

Minty Fresh Accounts

Week of July 24th, 2025

I installed the app, wrote a short bio, and then enabled location sharing. The app froze, so I closed and re-opened it. At that point I wasn't able to do anything further because it said I'd been banned and had violated the rules. If there was a word or phrase in my bio that wasn't allowed I wish it would notify you & give you a chance to modify instead of going straight to banning you.

Pm2015

Week of July 24th, 2025

PURE sells itself as sex-positive, but it’s a scam for everyone. Men pay for the illusion of access, constantly upsold while matches are limited. Women are enticed with 'freedom,' but really just serve as unpaid content to keep men subscribed. It’s not about connection — it’s a marketplace where men are the customers and women are the product.

A Google user

Week of July 24th, 2025

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The quotes of the week

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Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

PURE: Anonymous Dating App

Top Insights This Week

Mandatory Subscription

Unjust Bans

Fake Profiles and Scams

Gender-Based Pricing

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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