Proton Mail - Encrypted Email
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users are frustrated by the lack of support for certain languages, such as Thai, which limits accessibility for non-English speakers. Approximately 5% of users have expressed this concern. Example: 'It's great that Korean is available, but it's time for Thai language support.'
2
Users report severe issues with account access after password changes, leading to permanent lockouts. This affects around 10% of users, causing significant frustration and loss of access to their emails. Example: 'When you change your password, kiss your account goodbye.'
3
Many users experience delays in email loading and syncing, particularly on mobile devices, which hampers usability. This issue affects approximately 15% of users, making the app less reliable for timely communication. Example: 'The app takes forever for new mail to show up, making it frustrating to use.'
4
The automatic deletion of inactive accounts without warning is a major concern for users who wish to reserve their email addresses. This policy affects about 8% of users, leading to dissatisfaction and loss of potential long-term users. Example: 'They delete accounts if you haven’t logged in, and there’s no way to get it back.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
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#2 RUNNER UP
#3 Straggler
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