Earn Money & Rewards: Prograd

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Earn Money & Rewards: Prograd

Top Insights This Week

Week of July 17th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Earn Money & Rewards: Prograd's key feedback

1

Account Issues

Several users report account suspensions or blocks, often due to unclear reasons, affecting approximately 10% of users. This leads to frustration as they are unable to access earned rewards.

My account was flagged for suspicious activity, and now I can't access my earnings.

2

High Withdrawal Fees

A significant number of users, around 15%, are dissatisfied with the high fees associated with withdrawing earnings, which diminishes the value of their efforts.

The app charges a £3.50 fee to withdraw cash, leaving me with much less than expected.

3

Access and Login Problems

Some users, about 5%, experience difficulties logging into the app, which prevents them from using the service effectively.

I tried multiple times to log in with the correct password, but the app wouldn't let me in.

4

Delayed or Missing Rewards

Approximately 8% of users report delays or failures in receiving rewards after completing tasks, leading to dissatisfaction with the app's reliability.

Sometimes the reward takes long to come in, and occasionally I don't get the reward at all.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Uber
Uber receives a mix of positive and negative feedback. Users appreciate the friendly drivers, clean cars, and efficient service, but there are complaints about app glitches, unexpected charges, and poor customer support.

#2 RUNNER UP

Earn Money & Rewards: Prograd
Prograd has a mix of positive and negative reviews. Users praise its user-friendly interface and the ability to earn extra cash through surveys and tasks. However, there are complaints about high withdrawal fees and account issues.

#3 Straggler

Lyft
Lyft is generally well-received for its friendly drivers and reliable service. However, some users face issues with app functionality, especially with UK numbers, and there are occasional complaints about driver cancellations and long wait times.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Uber
#1 Users Choice
Uber receives a mix of positive and negative feedback. Users appreciate the friendly drivers, clean cars, and efficient service, but there are complaints about app glitches, unexpected charges, and poor customer support.
Earn Money & Rewards: Prograd
#2 Runner-up
Prograd has a mix of positive and negative reviews. Users praise its user-friendly interface and the ability to earn extra cash through surveys and tasks. However, there are complaints about high withdrawal fees and account issues.
Lyft
#3 Straggler
Lyft is generally well-received for its friendly drivers and reliable service. However, some users face issues with app functionality, especially with UK numbers, and there are occasional complaints about driver cancellations and long wait times.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Account Disabling
Users experience account disabling after completing tasks, preventing them from receiving rewards due to verification issues.
I downloaded a game through Prograd, but my account was disabled, blocking my rewards.
High Withdrawal Fees
The app imposes significant withdrawal fees, reducing the net earnings for users and making the platform less competitive.
Withdrawing money costs £3.50, leaving only £1.50 from a £5 withdrawal.
Sensitive Data Concerns
Users are uncomfortable with the amount of personal and sensitive information required by the app, raising privacy concerns.
The app asks for very personal information like bank accounts, which is concerning.
Access Issues
Some users face difficulties accessing the app due to persistent login problems, hindering their ability to use the platform.
I tried multiple times to log in with the correct password, but the app never let me in.
Delayed or Missing Rewards
There are instances where rewards are delayed or not received at all, affecting user trust and satisfaction.
Sometimes the reward takes long to come in, and sometimes you don't get it at all.
Glitchy Interface
The app occasionally experiences glitches, disrupting the user experience and causing frustration.
The app started to glitch between pages, making it difficult to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Account Disabling
Users experience account disabling after completing tasks, preventing them from receiving rewards due to verification issues.
High Withdrawal Fees
The app imposes significant withdrawal fees, reducing the net earnings for users and making the platform less competitive.
Sensitive Data Concerns
Users are uncomfortable with the amount of personal and sensitive information required by the app, raising privacy concerns.
Access Issues
Some users face difficulties accessing the app due to persistent login problems, hindering their ability to use the platform.
Delayed or Missing Rewards
There are instances where rewards are delayed or not received at all, affecting user trust and satisfaction.
Glitchy Interface
The app occasionally experiences glitches, disrupting the user experience and causing frustration.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is super user-friendly and quick. Highly recommend!
Leyla__N
Week of July 17th, 2025
Prograd is great because you can earn extra cash; however, sometimes the reward takes long to come in and sometimes you don't get the reward at all.
Simra :)
Week of July 17th, 2025
I have made £60 so far and withdrawn 3 separate £10 Amazon vouchers and had 3 £10 deposits into my PayPal account. It takes about 3 to 5 hours to make £10 depending on the tasks but it’s totally worth it and a great use of free time.
Mbanan95
Week of July 17th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is super user-friendly and quick. Highly recommend!
Candice Wu
App Store
Prograd is great because you can earn extra cash; however, sometimes the reward takes long to come in and sometimes you don't get the reward at all.
Kelly Williams
Google Play
I have made £60 so far and withdrawn 3 separate £10 Amazon vouchers and had 3 £10 deposits into my PayPal account. It takes about 3 to 5 hours to make £10 depending on the tasks but it’s totally worth it and a great use of free time.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore