A significant number of users report that the app frequently crashes or freezes, especially on Android devices, making it unreliable during rides. Approximately 20% of users seem to be affected by this issue, which disrupts their experience and forces them to seek alternative apps.

The app freezes almost every time I attempt to use it, making it unusable.

Users have expressed frustration with outdated or missing trail data, which can lead to navigation errors and safety concerns. This issue affects around 15% of users, who find the app less reliable for planning and navigating rides.

The app shows trails that have been closed for years, making it hard to trust for navigation.

The app's user interface is described as clunky and not user-friendly, particularly when planning routes or using certain features. About 10% of users find the interface difficult to navigate, which detracts from the overall user experience.

Planning routes is very hard due to the app's non-intuitive interface.

Some users report issues with syncing data between devices and losing saved rides or maintenance logs. This problem affects approximately 8% of users, who are frustrated by the loss of important data and the app's inability to reliably sync.

The app updated and lost all my maintenance logs, which is very frustrating.