A significant number of users report that the app frequently crashes or freezes, making it unreliable during rides. Approximately 20% of users have mentioned this issue, which affects their ability to track rides or use the app's features effectively. This problem is particularly frustrating for users who rely on the app for navigation in remote areas.

The app freezes almost every time I attempt to use it, making it unusable.

Users have expressed frustration with outdated or missing trail maps, which can lead to confusion and misnavigation. Around 15% of users have noted that trails are either not updated or inaccurately represented, impacting their riding experience. This issue is particularly problematic for those relying on the app for accurate trail information.

The trail maps are outdated, showing trails that haven't existed for years.

Many users experience difficulties with logging in or syncing their rides, which can result in lost data or inability to access features. Approximately 10% of users have reported issues with the app not retaining login information or failing to sync rides, which is a major inconvenience for those tracking their riding history.

The app constantly logs me out, and I can't sync my rides without service.

Some users find the app's interface to be non-intuitive and difficult to navigate, especially when planning routes or accessing certain features. About 8% of users have mentioned that the app is not user-friendly, which can deter them from using it effectively for ride planning and navigation.

Not very user-friendly; it's very hard to plan routes.