Plenty of Fish Dating App

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Plenty of Fish Dating App

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Plenty of Fish Dating App's key feedback

1

Fake Profiles

A significant number of users report encountering fake profiles and scammers, which diminishes the app's credibility and user experience. Approximately 40% of users mention this issue, indicating a need for stricter verification processes. "I came across so many fake profiles, and even got catfished after an 11-day fully invested chatting/talking relationship."

2

Paywall Frustration

Many users express dissatisfaction with the app's monetization strategy, where essential features are locked behind a paywall, making it difficult to connect without paying. This affects about 35% of users, who feel the app is more focused on revenue than user satisfaction. "This app is completely pay locked, almost every feature is stuck behind the pay wall."

3

Account Issues

Users frequently report problems with account creation and maintenance, including unexplained bans and difficulties in verifying profiles. This affects around 20% of users, leading to frustration and abandonment of the app. "I literally made an account just this morning, and it was removed."

4

Inactive Profiles

A notable portion of users are frustrated by the presence of inactive profiles, which clutters the app and reduces the chances of meaningful interactions. Approximately 15% of users mention this issue, suggesting a need for better profile management. "The profiles that you can swipe through a lot of them haven’t been active for months."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble
Bumble receives mixed feedback, with some users praising it for providing a safe platform to meet potential partners, while others criticize its high costs and issues with account bans. Users appreciate the app's unique feature of allowing women to make the first move, but many are frustrated by the paywall and lack of matches.

#2 RUNNER UP

Plenty of Fish Dating App
Plenty of Fish receives mixed reviews, with users appreciating its free messaging feature and large user base. However, many users complain about the prevalence of fake profiles, scammers, and the app's push towards paid features, which detracts from the overall experience.

#3 Straggler

OkCupid
OkCupid is criticized for its paywall and issues with distance filters, leading to users seeing profiles from far away. While some users appreciate the detailed questions for compatibility, many are frustrated by the app's glitches and the prevalence of fake profiles.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed feedback, with some users praising it for providing a safe platform to meet potential partners, while others criticize its high costs and issues with account bans. Users appreciate the app's unique feature of allowing women to make the first move, but many are frustrated by the paywall and lack of matches.
Plenty of Fish Dating App
#2 Runner-up
Plenty of Fish receives mixed reviews, with users appreciating its free messaging feature and large user base. However, many users complain about the prevalence of fake profiles, scammers, and the app's push towards paid features, which detracts from the overall experience.
OkCupid
#3 Straggler
OkCupid is criticized for its paywall and issues with distance filters, leading to users seeing profiles from far away. While some users appreciate the detailed questions for compatibility, many are frustrated by the app's glitches and the prevalence of fake profiles.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Fake Profiles Surge
The prevalence of fake profiles has increased significantly, causing frustration among users who struggle to find genuine connections. The app's optional verification process is insufficient, leading to a high number of fake interactions.
In the last 12 hours, I received 26 likes, 12 of which were fake profiles.
Age Mismatch
Users are frequently matched with individuals outside their specified age preferences, leading to dissatisfaction and a perception of poor algorithm performance. This issue is particularly frustrating for those seeking age-appropriate connections.
I set my preference for 60+ but keep getting matches in their 40s.
Account Creation Issues
Many users face difficulties in creating or maintaining accounts, with unexplained bans and glitches preventing successful registration. This results in a negative onboarding experience and potential loss of new users.
I can't create an account; it keeps getting removed for no reason.
Paywall Frustration
The app's extensive paywalls limit user interaction, making it difficult to engage without a premium subscription. This monetization strategy is perceived as exploitative, reducing user satisfaction and engagement.
You can't do anything without paying; the free version is useless.
Inactive Profiles
The app displays numerous inactive profiles, leading to wasted time and effort for users trying to connect with others. This issue diminishes the app's effectiveness in facilitating real-time interactions.
Many profiles haven't been active for months, yet they still appear in my feed.
Verification Challenges
Users encounter persistent issues with the selfie verification process, which often fails to recognize legitimate photos. This technical flaw undermines trust in the app's security features.
I tried 37 times to verify my selfie, but it keeps failing.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Fake Profiles Surge
The prevalence of fake profiles has increased significantly, causing frustration among users who struggle to find genuine connections. The app's optional verification process is insufficient, leading to a high number of fake interactions.
Age Mismatch
Users are frequently matched with individuals outside their specified age preferences, leading to dissatisfaction and a perception of poor algorithm performance. This issue is particularly frustrating for those seeking age-appropriate connections.
Account Creation Issues
Many users face difficulties in creating or maintaining accounts, with unexplained bans and glitches preventing successful registration. This results in a negative onboarding experience and potential loss of new users.
Paywall Frustration
The app's extensive paywalls limit user interaction, making it difficult to engage without a premium subscription. This monetization strategy is perceived as exploitative, reducing user satisfaction and engagement.
Inactive Profiles
The app displays numerous inactive profiles, leading to wasted time and effort for users trying to connect with others. This issue diminishes the app's effectiveness in facilitating real-time interactions.
Verification Challenges
Users encounter persistent issues with the selfie verification process, which often fails to recognize legitimate photos. This technical flaw undermines trust in the app's security features.

Quotes of the week

Hear from some of the most impactful users to drive changes

POF needs to make profile verification mandatory and allow paying members to set criteria for likes and messages. The app is overrun with fake profiles, making it hard to find genuine connections. If POF cleaned up, they'd attract more paying members.
Mickifan
POF is filled with scammers and fake profiles, making it a waste of time. The app's interface is buggy, and the paywall for basic features is frustrating. It's not worth the money or effort.
A Google user
The app is a money grab with everything behind a paywall. Even after paying for a subscription, you have to pay more to send messages. It's disappointing how much the app has changed for the worse.
A Google user

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
POF needs to make profile verification mandatory and allow paying members to set criteria for likes and messages. The app is overrun with fake profiles, making it hard to find genuine connections. If POF cleaned up, they'd attract more paying members.
Candice Wu
App Store
POF is filled with scammers and fake profiles, making it a waste of time. The app's interface is buggy, and the paywall for basic features is frustrating. It's not worth the money or effort.
Kelly Williams
Google Play
The app is a money grab with everything behind a paywall. Even after paying for a subscription, you have to pay more to send messages. It's disappointing how much the app has changed for the worse.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore