Planner 5D: AI Home Design

User Experience Report

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Planner 5D: AI Home Design

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Planner 5D: AI Home Design's key feedback

1

Subscription Issues

Many users report being charged for subscriptions despite signing up for a free trial, or finding it difficult to cancel subscriptions. Approximately 15% of users seem to be affected by this issue.

I signed up for the free trial and was charged the yearly subscription fee immediately.

2

Limited Free Features

Users express frustration over the limited functionality of the free version, which restricts basic features like resizing objects, leading to a perception that the app is not truly free. This affects about 20% of users.

The free version doesn't allow you to do anything without paying, making it essentially useless.

3

Technical Glitches

Some users experience technical issues such as app crashes, synchronization problems, and disappearing projects, which disrupt their design process. Around 10% of users have reported such issues.

After syncing my project, half of it disappeared, wasting all my effort.

4

Complex User Interface

A portion of users find the app difficult to navigate and not user-friendly, especially for beginners, which hampers their ability to effectively use the app. This issue affects approximately 12% of users.

The app is confusing and difficult to navigate, making it hard to use for simple tasks.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Planner 5D: AI Home Design
Planner 5D receives mixed feedback. Users appreciate its ease of use, extensive catalog, and realistic rendering capabilities. However, many are frustrated by the limited free features and the need to pay for full access, which some feel is misleading.

#2 RUNNER UP

HomeByMe
HomeByMe is praised for its user-friendly interface and versatility in design options, making it a favorite among users for both personal and professional projects. However, some users express dissatisfaction with the app's stability and the need for a subscription to access all features.

#3 Straggler

SketchUp
SketchUp is highly regarded for its powerful design capabilities and is favored by professionals for its precision and flexibility. Nonetheless, users often criticize its steep learning curve and the high cost of subscriptions, which can be prohibitive for casual users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Planner 5D: AI Home Design
#1 Users Choice
Planner 5D receives mixed feedback. Users appreciate its ease of use, extensive catalog, and realistic rendering capabilities. However, many are frustrated by the limited free features and the need to pay for full access, which some feel is misleading.
HomeByMe
#2 Runner-up
HomeByMe is praised for its user-friendly interface and versatility in design options, making it a favorite among users for both personal and professional projects. However, some users express dissatisfaction with the app's stability and the need for a subscription to access all features.
SketchUp
#3 Straggler
SketchUp is highly regarded for its powerful design capabilities and is favored by professionals for its precision and flexibility. Nonetheless, users often criticize its steep learning curve and the high cost of subscriptions, which can be prohibitive for casual users.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are unexpectedly charged for subscriptions despite selecting free trials, leading to dissatisfaction and mistrust. This issue highlights a need for clearer communication and user-friendly subscription management to prevent billing surprises.
I started a 3-day free trial but was immediately charged the yearly fee, which was disappointing.
Feature Limitations
The app's free version offers limited functionality, frustrating users who cannot test features without upgrading to premium. This restricts user engagement and may deter potential subscribers who wish to evaluate the app's capabilities first.
The free version is useless as I can't even resize a door without paying for premium.
Technical Glitches
Users experience technical issues such as app crashes, synchronization errors, and disappearing projects, which disrupt the design process. These glitches undermine the app's reliability and user satisfaction, necessitating urgent technical improvements.
After syncing my project, half of it disappeared, wasting my time and effort.
Complex Navigation
The app's interface is perceived as non-intuitive and difficult to navigate, especially for beginners, leading to a steep learning curve. Simplifying the user interface could enhance user experience and accessibility.
Inconsistent Measurements
Users report issues with wall measurements changing unexpectedly, complicating precise floor plan creation. This inconsistency in dimension handling frustrates users seeking accuracy in their designs.
Misleading Free Trial
The app's free trial is perceived as misleading, as users cannot fully explore features without encountering paywalls. This approach may lead to user frustration and negative perceptions of the app's value proposition.
The free trial is unusable as I can't resize anything without being prompted to subscribe.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are unexpectedly charged for subscriptions despite selecting free trials, leading to dissatisfaction and mistrust. This issue highlights a need for clearer communication and user-friendly subscription management to prevent billing surprises.
Feature Limitations
The app's free version offers limited functionality, frustrating users who cannot test features without upgrading to premium. This restricts user engagement and may deter potential subscribers who wish to evaluate the app's capabilities first.
Technical Glitches
Users experience technical issues such as app crashes, synchronization errors, and disappearing projects, which disrupt the design process. These glitches undermine the app's reliability and user satisfaction, necessitating urgent technical improvements.
Complex Navigation
The app's interface is perceived as non-intuitive and difficult to navigate, especially for beginners, leading to a steep learning curve. Simplifying the user interface could enhance user experience and accessibility.
Inconsistent Measurements
Users report issues with wall measurements changing unexpectedly, complicating precise floor plan creation. This inconsistency in dimension handling frustrates users seeking accuracy in their designs.
Misleading Free Trial
The app's free trial is perceived as misleading, as users cannot fully explore features without encountering paywalls. This approach may lead to user frustration and negative perceptions of the app's value proposition.

Quotes of the week

Hear from some of the most impactful users to drive changes

I was thoroughly enjoying the app... until I got a notification that it was downloading 2GB of personal data from my phone, without my consent and without explanation! I couldn't remember my password, so I was unable to change the settings to prevent the download, and there is no 'forgot password' function anywhere on the app. I was left with no choice but to uninstall the app and block it from my device completely.
A Google user
I selected a free trial to confirm if the app serves my needs, but I was billed a subscription fee instead. This is misleading and frustrating.
Dantų Skausmas
I am totally inspired by the app as it helped to solve a huge problem with my parents' flat. We didn’t have any idea how to place the furniture in the bedroom and Planner 5D helped to plan the whole interior design.
kio-94

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The quotes of the week

Hear from some of the most impactful users to drive changes
I was thoroughly enjoying the app... until I got a notification that it was downloading 2GB of personal data from my phone, without my consent and without explanation! I couldn't remember my password, so I was unable to change the settings to prevent the download, and there is no 'forgot password' function anywhere on the app. I was left with no choice but to uninstall the app and block it from my device completely.
Candice Wu
App Store
I selected a free trial to confirm if the app serves my needs, but I was billed a subscription fee instead. This is misleading and frustrating.
Kelly Williams
Google Play
I am totally inspired by the app as it helped to solve a huge problem with my parents' flat. We didn’t have any idea how to place the furniture in the bedroom and Planner 5D helped to plan the whole interior design.
Koray Okumus
Google Play

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