BeautyPlus - AI Photo Editor

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

BeautyPlus - AI Photo Editor

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of BeautyPlus - AI Photo Editor's key feedback

1

Intrusive Ads

Many users are frustrated with the excessive and intrusive ads that disrupt their experience, with approximately 20% of users mentioning this issue. The ads often make it difficult to save or edit photos without interruptions.

The app bombards you with ads, making it nearly impossible to save photos without constant interruptions.

2

Subscription Issues

A significant number of users, around 15%, report problems with subscriptions, including being charged unexpectedly or having difficulty canceling. This has led to dissatisfaction and claims of the app being a scam.

I was charged for a subscription I didn't want, and there's no easy way to cancel or get a refund.

3

App Glitches

Approximately 10% of users experience frequent glitches and crashes, making the app unusable for editing photos or videos. These technical issues have led to frustration and negative reviews.

The app crashes constantly, making it impossible to edit photos without it freezing or closing.

4

Limited Free Features

Users are disappointed that many features that were once free are now locked behind a paywall, affecting about 12% of users. This change has led to dissatisfaction among long-time users who feel the app has become too commercialized.

Almost all features require payment now, which is disappointing for long-time users who enjoyed the free options.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

PicsArt
PicsArt is praised for its comprehensive editing features and AI tools, making it a favorite among users for creative photo editing. However, some users express frustration over the app's subscription model and frequent ads, which they feel detract from the overall experience.

#2 RUNNER UP

BeautyPlus - AI Photo Editor
BeautyPlus receives mixed feedback; users appreciate its AI-powered beautification and editing tools, but many are dissatisfied with the subscription model and unexpected charges. Some users also report issues with the app's functionality, such as features not working as advertised.

#3 Straggler

YouCam Makeup
YouCam Makeup is well-received for its realistic makeup application and variety of beauty tools, making it popular among users who enjoy experimenting with different looks. However, some users are unhappy with the app's slow performance and the need to pay for premium features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
PicsArt
#1 Users Choice
PicsArt is praised for its comprehensive editing features and AI tools, making it a favorite among users for creative photo editing. However, some users express frustration over the app's subscription model and frequent ads, which they feel detract from the overall experience.
BeautyPlus - AI Photo Editor
#2 Runner-up
BeautyPlus receives mixed feedback; users appreciate its AI-powered beautification and editing tools, but many are dissatisfied with the subscription model and unexpected charges. Some users also report issues with the app's functionality, such as features not working as advertised.
YouCam Makeup
#3 Straggler
YouCam Makeup is well-received for its realistic makeup application and variety of beauty tools, making it popular among users who enjoy experimenting with different looks. However, some users are unhappy with the app's slow performance and the need to pay for premium features.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Intrusive Ads
Users are frustrated with the excessive and intrusive ads that disrupt the editing experience, often requiring multiple ads to be watched before accessing features. This leads to a negative user experience and diminishes the app's usability.
I have to watch 3 ads just to use a basic feature, it's really frustrating.
Subscription Confusion
There is significant confusion and dissatisfaction regarding subscription charges, with users reporting unexpected charges and difficulty in managing or canceling subscriptions. This has led to accusations of the app being a scam and demands for refunds.
I was charged for a subscription I didn't agree to, and there's no way to cancel it.
Feature Removal
Users are upset about the removal of popular features, such as specific AI filters, which they relied on for their editing needs. This has resulted in dissatisfaction and requests for these features to be reinstated.
The AI filter I used for work was removed, and now the app is useless to me.
App Performance Issues
The app is criticized for frequent crashes, slow performance, and glitches that hinder the editing process, making it unreliable for users. These technical issues are causing users to consider canceling their subscriptions.
The app crashes every time I try to edit a photo, making it unusable.
Limited Free Features
Users are disappointed with the limited availability of free features, as many previously free tools are now locked behind a paywall. This shift has led to frustration and a perception of the app as money-hungry.
Almost all features are now paid, and it's not worth it anymore.
Cultural Inclusivity
There is a call for more inclusive features that cater to diverse skin tones and hairstyles, as current options are perceived as limited and not representative of all users. This lack of inclusivity affects user satisfaction and engagement.
The app's hair options don't cater to ethnic hairstyles, which is disappointing.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Ads
Users are frustrated with the excessive and intrusive ads that disrupt the editing experience, often requiring multiple ads to be watched before accessing features. This leads to a negative user experience and diminishes the app's usability.
Subscription Confusion
There is significant confusion and dissatisfaction regarding subscription charges, with users reporting unexpected charges and difficulty in managing or canceling subscriptions. This has led to accusations of the app being a scam and demands for refunds.
Feature Removal
Users are upset about the removal of popular features, such as specific AI filters, which they relied on for their editing needs. This has resulted in dissatisfaction and requests for these features to be reinstated.
App Performance Issues
The app is criticized for frequent crashes, slow performance, and glitches that hinder the editing process, making it unreliable for users. These technical issues are causing users to consider canceling their subscriptions.
Limited Free Features
Users are disappointed with the limited availability of free features, as many previously free tools are now locked behind a paywall. This shift has led to frustration and a perception of the app as money-hungry.
Cultural Inclusivity
There is a call for more inclusive features that cater to diverse skin tones and hairstyles, as current options are perceived as limited and not representative of all users. This lack of inclusivity affects user satisfaction and engagement.

Quotes of the week

Hear from some of the most impactful users to drive changes

I paid for the premium and took several pictures, but instead of allowing me to save them, it keeps sending advertisements. Each time I close the ad, it doesn't give an easy close, so I have to restart the app and never save my pictures. Very abusive and intrusive.
Fernando Escaffi
Week of May 15th, 2025
I used to like this app, but lately it has too many bugs. When I switch from BeautyPlus to the gallery, it gets frozen. I have to go to BeautyPlus and open the app to make an edit, which makes no sense.
Mazb2606
Week of May 15th, 2025
I love this app, but I wish the price was lower. It's super easy to use, and I love their filters.
Shammi@LasVegas
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I paid for the premium and took several pictures, but instead of allowing me to save them, it keeps sending advertisements. Each time I close the ad, it doesn't give an easy close, so I have to restart the app and never save my pictures. Very abusive and intrusive.
Candice Wu
App Store
I used to like this app, but lately it has too many bugs. When I switch from BeautyPlus to the gallery, it gets frozen. I have to go to BeautyPlus and open the app to make an edit, which makes no sense.
Kelly Williams
Google Play
I love this app, but I wish the price was lower. It's super easy to use, and I love their filters.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore