User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Pinterest's key feedback

Excessive Ads

Many users are frustrated with the overwhelming number of ads on Pinterest, which disrupts their browsing experience. Approximately 40% of users have expressed dissatisfaction with the frequency and intrusiveness of ads, making the app less enjoyable to use.

The app is so overrun with ads you can hardly even do anything anymore!

AI Content Overload

Users are increasingly annoyed by the prevalence of AI-generated content, which they feel clutters their feeds and detracts from the authentic experience they seek. Around 25% of users have mentioned this issue, expressing a desire for better regulation of AI content.

I can’t even look for good drawing references anymore because everything is filled with AI.

Account Suspension Issues

There are numerous complaints about accounts being suspended or deactivated without clear reasons, causing frustration and confusion among users. This issue affects about 15% of users, who are concerned about losing access to their saved content.

Lately Pinterest has been suspending accounts for no reason so many people are switching to Cosmos.

Design and Feature Changes

Frequent updates and changes to the app's design and features have left users feeling disoriented and dissatisfied. Approximately 10% of users have expressed their dislike for the new layouts and the removal of features they found useful.

The update is awful… why would you change the previous design? The new one is so uncomfy.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Pinterest receives a mix of positive and negative feedback. Users appreciate its vast array of ideas and inspiration for DIY projects, recipes, and fashion, often describing it as a go-to app for creativity and relaxation. However, there are complaints about excessive ads, glitches, and account suspensions, which detract from the user experience.

#2 RUNNER UP

Tumblr

Tumblr is highly praised for its unique community and creative freedom, with users appreciating its support for diverse content and subcultures. It is seen as a platform that allows for personal expression without judgment, though some users note occasional bugs and intrusive ads.

#3 Straggler

Instagram

Instagram faces significant criticism for frequent account suspensions and an overwhelming presence of ads, which frustrate users. While some appreciate the platform for its connectivity and creative features, many express dissatisfaction with the app's changes and lack of support for resolving account issues.

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Nuggets

Major Highlights of the Week

AI Content Overload

Users are frustrated with the overwhelming presence of AI-generated content, which dilutes the quality of search results and inspiration. This influx of AI content is perceived as a barrier to finding genuine and relevant ideas.

I can't even look for good drawing references anymore because everything is filled with AI.

Excessive Ads

The app's user experience is severely hindered by the excessive number of ads, which disrupts content discovery and makes navigation cumbersome. Users express a desire for an ad-free experience, even if it requires a paid option.

Every other post is an ad!! The more I say 'do not show this again' the more ads they send!

Account Suspension Issues

Users are experiencing unjustified account suspensions, leading to frustration and migration to alternative platforms. The lack of clear communication and resolution from Pinterest exacerbates user dissatisfaction.

Lately Pinterest has been suspending accounts for no reason so many people are switching to Cosmos.

Feature Removal Backlash

The removal of the 'notes to self' feature has sparked significant user backlash, as it was a valuable tool for organizing and personalizing saved content. Users feel betrayed by the loss of this functionality.

I’m LIVID they even got rid of it in the first place. Absolutely horrible decision.

Glitchy Performance

Frequent glitches, such as app crashes and content not loading properly, are causing frustration and diminishing the app's reliability. Users are calling for immediate technical improvements to enhance stability.

As soon as I want to send a pin, it freezes and crashes!

Inconsistent Moderation

The new AI moderation system is inconsistently enforcing guidelines, leading to wrongful content removal and account bans. This inconsistency undermines user trust and deters content sharing.

The new AI moderation is terrible and ruining all my normal posts mistaking them as bad.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

AI Content Overload

Excessive Ads

Account Suspension Issues

Feature Removal Backlash

Glitchy Performance

Inconsistent Moderation

The new AI moderation system is inconsistently enforcing guidelines, leading to wrongful content removal and account bans. This inconsistency undermines user trust and deters content sharing.

Quotes of the week

Hear from some of the most impactful users to drive changes

Pinterest used to be my favorite app for inspiration, but now it's overrun with ads and AI-generated content. It's frustrating to see more ads than actual pins, and the AI moderation is causing unnecessary account suspensions.

PaulineAtre

Week of July 24th, 2025

I love Pinterest for its endless inspiration, but the recent increase in ads is overwhelming. It would be great if there was an ad-free option, even if it meant paying a small fee.

j -ax

Week of July 24th, 2025

The app is filled with AI-generated images, making it hard to find genuine content. There should be a way to filter out AI content to improve the user experience.

dali •

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I love Pinterest for its endless inspiration, but the recent increase in ads is overwhelming. It would be great if there was an ad-free option, even if it meant paying a small fee.

Kelly Williams

Google Play

The app is filled with AI-generated images, making it hard to find genuine content. There should be a way to filter out AI content to improve the user experience.

Koray Okumus

Google Play

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User Experience Report

Report Date

Pinterest

Top Insights This Week

Excessive Ads

AI Content Overload

Account Suspension Issues

Design and Feature Changes

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts