A significant number of users are frustrated by the requirement to pay $9.99/month to access verification codes, which contradicts the app's 'free' claim. This issue affects approximately 30% of users, as many rely on the app for secure communications. Example: 'I needed a phone number to set up another account. You have to pay TextFree to get your Verification codes. Ironic and false advertising.'

I needed a phone number to set up another account. You have to pay TextFree to get your Verification codes. Ironic and false advertising.

Users are overwhelmed by the frequency and intrusiveness of ads, which disrupt the app's functionality and drain battery life. This issue affects about 25% of users, who find the ads interfere with basic texting and calling tasks. Example: 'The ads pop up and prevent you from using the text feature or making a call. You can't back out of them. It's basically a scam app.'

The ads pop up and prevent you from using the text feature or making a call. You can't back out of them. It's basically a scam app.

Many users report being unexpectedly restricted or banned from their accounts without clear reasons or recourse, affecting approximately 20% of users. This issue leads to loss of contacts and inability to use the app for its intended purpose. Example: 'I was using the app for my business just to wake up one morning and it's logged out of my phone. I tried logging in back but it keeps telling REQUEST WITH ERROR 7064.'

I was using the app for my business just to wake up one morning and it's logged out of my phone. I tried logging in back but it keeps telling REQUEST WITH ERROR 7064.

Users frequently experience poor call quality, including dropped calls and echoing, which affects about 15% of users. This issue undermines the app's reliability for voice communication. Example: 'The calls only last 60 seconds...:/'

The calls only last 60 seconds...:/