Text Free: Second Call Number
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users are frustrated by the requirement to pay $9.99/month to receive verification codes, which contradicts the app's 'free' claim. This issue affects approximately 30% of users, as many downloaded the app specifically for this feature. Users feel misled by the app's description.
2
Many users report difficulties in creating or accessing their accounts due to persistent error codes, such as 7062 and 7063, which prevent them from logging in or registering. This problem affects around 20% of users, leading to frustration and app abandonment.
3
Users are overwhelmed by the frequency and intrusiveness of ads, which disrupt the app's usability and lead to a poor user experience. Approximately 25% of users mention that ads interfere with basic functions like texting and calling.
4
A notable portion of users experience poor call quality, including dropped calls and audio issues, even with a strong Wi-Fi connection. This affects about 15% of users, who find the app unreliable for making phone calls.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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