SolveX.ai

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of SolveX.ai's key feedback

Payment Issues

A significant number of users are frustrated with the app's payment model, as they expected free access but encountered unexpected charges or limitations. Approximately 30% of users express dissatisfaction with the need to pay for full functionality.

I downloaded the app expecting free access, but I was asked to pay for features I needed.

Functionality Problems

Some users report that the app fails to function as expected, with issues like incorrect problem-solving and inability to process queries. Around 20% of users have experienced these technical difficulties.

The app couldn't solve basic problems and didn't work as promised, leading to a refund request.

Subscription Confusion

Users are confused about subscription options, particularly with promotions that don't seem to work as advertised, leading to feelings of being misled. Approximately 15% of users have encountered this issue.

The promotion for free lifetime access didn't work, making the app seem like a scam.

Performance Lag

A few users experience lagging issues, which disrupts their study sessions, although some find temporary fixes. About 10% of users report this problem.

The app sometimes lags, but reinstalling temporarily fixes the issue.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

SolveX.ai

SolveX.ai receives mixed feedback. Users appreciate its comprehensive homework assistance and user-friendly interface, but some express frustration over the need to pay for certain features and occasional technical issues.

#2 RUNNER UP

Photomath

Photomath is praised for its ability to explain math problems step-by-step, helping users understand complex concepts. However, some users report issues with the app's camera functionality and incorrect answers, especially for non-math problems.

#3 Straggler

Brainly

Brainly is appreciated for its community-driven answers and helpfulness in understanding concepts. Nonetheless, users criticize the app for incorrect answers, subscription issues, and reliance on AI-generated responses that sometimes lack accuracy.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn more Book a call

Nuggets

Major Highlights of the Week

Payment Issues

Users are frustrated with unexpected payment requirements after initial free access, leading to dissatisfaction and refund requests.

I downloaded this app when it was free, then bought the yearly subscription, but it won’t work.

Functionality Failures

The app fails to solve basic problems and does not process photo inputs correctly, causing users to question its reliability.

Could not answer a single problem correctly; it fails to solve basic problems.

Subscription Confusion

Promotions for free downloads and lifetime access are misleading, as users encounter issues when attempting to activate these offers.

They had a promotion for free download and access, but the lifetime access option won’t go through.

Performance Lag

The app experiences lag and requires frequent reinstallation to function properly, impacting user experience negatively.

Sometimes it lags and takes a while, but a quick uninstall and reinstall fixes the problem.

Limited Problem Types

The app performs well with multiple-choice questions but struggles with fill-in-the-blank formats, leaving users with unresolved queries.

Not bad for multiple choice but terrible with fill-in-the-blank, leaving more questions than answers.

Persistent Review Requests

Users are annoyed by constant prompts to leave reviews, which detracts from the overall user experience.

The only issue is it keeps asking for a review, but everything else is fine.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Payment Issues

Users are frustrated with unexpected payment requirements after initial free access, leading to dissatisfaction and refund requests.

Functionality Failures

The app fails to solve basic problems and does not process photo inputs correctly, causing users to question its reliability.

Subscription Confusion

Promotions for free downloads and lifetime access are misleading, as users encounter issues when attempting to activate these offers.

Performance Lag

The app experiences lag and requires frequent reinstallation to function properly, impacting user experience negatively.

Limited Problem Types

The app performs well with multiple-choice questions but struggles with fill-in-the-blank formats, leaving users with unresolved queries.

Persistent Review Requests

Users are annoyed by constant prompts to leave reviews, which detracts from the overall user experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

Helps me with all my homework in a reasonable time frame. Sometimes it lags and takes a while, but a quick uninstall and reinstall fixes the problem.

Lealanie Allen

Week of June 16th, 2025

Has helped me entirely with my college calculus class. When I struggled to understand what my teacher was teaching me, this app was able to properly explain each step and what was used to get the answer.

Lily

Week of June 16th, 2025

Not a bad app for multiple choice but terrible with fill in the blank and leaves me with more questions than answers when asking for fill in the blank answers.

Tidus Alvarado

Week of June 16th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to sales Get started

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

Helps me with all my homework in a reasonable time frame. Sometimes it lags and takes a while, but a quick uninstall and reinstall fixes the problem.

Candice Wu

App Store

Kelly Williams

Google Play

Not a bad app for multiple choice but terrible with fill in the blank and leaves me with more questions than answers when asking for fill in the blank answers.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Report Date

SolveX.ai

Top Insights This Week

Payment Issues

Functionality Problems

Subscription Confusion

Performance Lag

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts