A significant number of users, approximately 15%, report difficulties in setting up new accounts due to verification emails not being sent or received. This issue prevents users from accessing the app and utilizing their cameras effectively.

I downloaded the app and tried to sign up, but I never received the verification code, even after checking my spam folder.

Around 10% of users experience delays in receiving motion detection notifications, which undermines the app's effectiveness for real-time security monitoring. This delay can result in users missing critical events as they occur.

The app sends notifications an hour after motion is detected, which is useless for real-time security.

Approximately 12% of users express dissatisfaction with the subscription model, feeling pressured to pay for features that were previously free or should be standard. This has led to a perception of the app as a money-driven service.

They removed features from the free plan to force users into buying a subscription, which feels like a scam.

About 8% of users report poor customer support experiences, with delayed or no responses to their inquiries. This lack of support leaves users feeling frustrated and abandoned when they encounter issues.

I contacted customer support about app access issues, but all I got was a ticket number and no follow-up.