Many users are frustrated with the high frequency and length of ads, even with a paid subscription. Approximately 40% of users mention this as a major issue, feeling that the ad volume is excessive for a service that costs $28-$31 per month.

Paying $31 a month and still having to watch 3 to 5 minute ads is insane.

Customers are unhappy with the frequent price hikes, which have increased from $25 to $31 over a short period. Around 25% of users express dissatisfaction with the rising costs, feeling that the service does not justify the price.

The price keeps going up, and it's not worth it for a streaming app with ads.

Users report frequent technical problems, such as app crashes, buffering, and login issues. These issues affect about 15% of users, leading to frustration and consideration of canceling the service.

The app keeps crashing and buffering, making it hard to watch anything.

There are complaints about limited content availability, with some shows missing episodes or not being available on demand. Approximately 10% of users are affected by this, finding it difficult to watch their desired content.

I wanted to watch a series, but it only had random episodes available, not the full series.