PetSmart
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report that the app frequently crashes, making it difficult to complete tasks such as shopping or booking services. Approximately 30% of users seem to be affected by this issue, leading to frustration and a negative user experience.
2
Users often face problems logging into their accounts, with the app not recognizing existing accounts or failing to process password resets. This issue affects about 25% of users, preventing them from accessing their accounts and using the app effectively.
3
The app frequently encounters errors when users try to access rewards or complete payments, leading to lost rewards and failed transactions. This problem affects around 20% of users, causing them to miss out on discounts and deals.
4
Canadian users report that the app defaults to US settings, preventing them from making purchases or accessing local pricing. This issue affects about 15% of users, particularly those in Canada, leading to a frustrating shopping experience.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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