Paycor Mobile

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Paycor Mobile's key feedback

Login Issues

A significant number of users experience problems logging into the app, with issues such as unrecognized credentials, frequent password resets, and biometric login failures. Approximately 30% of users report these login difficulties, which hinder their ability to access essential features.

I can't log in; it keeps saying my password is expired even after resetting it.

Punch In/Out Failures

Users frequently encounter issues with the punch in/out feature, where punches are not recorded, leading to incorrect time tracking and payroll errors. This affects about 25% of users, causing frustration and additional work to correct time records.

The app doesn't record my punches, and I have to report missed punches constantly.

App Crashes and Freezes

The app is prone to crashing and freezing, making it unreliable for users who need to perform tasks quickly. Around 20% of users report that the app crashes during use, disrupting their workflow and causing delays.

The app crashes every time I try to log in, making it unusable.

Slow Performance

Many users find the app sluggish, with slow loading times and unresponsive features, especially when accessing schedules or pay stubs. This issue affects approximately 15% of users, leading to inefficiencies and dissatisfaction.

The app is extremely slow, taking forever to load my schedule or pay information.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Paycor Mobile

Paycor Mobile receives mixed feedback. Users appreciate its convenience and ease of use for accessing payroll and HR information, but many report issues with app functionality, such as login problems, errors, and missing features.

#2 RUNNER UP

ADP Mobile Solutions

ADP Mobile Solutions is often criticized for being slow and glitchy, with frequent login issues and updates that don't resolve existing problems. Users find it frustrating to navigate, though some appreciate its comprehensive features when it works.

#3 Straggler

Workday

Workday receives negative feedback for its complex and unintuitive interface, frequent crashes, and issues with updates. Users express frustration with its lack of user-friendliness and the need for constant troubleshooting.

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Nuggets

Major Highlights of the Week

Users frequently encounter problems logging in, with the app not recognizing credentials or requiring constant password resets. This disrupts access to essential features and causes significant frustration.

I can't log in; it keeps saying my password is expired even after resetting it.

Punch Inaccuracy

The app often fails to accurately record time punches, leading to discrepancies in work hours and payroll. This issue is exacerbated by the app's tendency to crash or freeze during punch submissions.

The app doesn't record my punches correctly, causing missed hours on my timecard.

App Crashes

Frequent crashes and freezes make the app unreliable, particularly when accessing critical features like timecards and schedules. This instability severely impacts user experience and productivity.

The app crashes every time I try to log in, making it unusable.

Feature Limitations

Key features such as direct deposit changes and viewing schedules are either missing or non-functional, limiting the app's utility for users. This lack of functionality forces users to rely on alternative methods.

I can't update my direct deposit information or view my schedule on the app.

Slow Performance

The app is often slow to load and respond, causing delays in accessing information and completing tasks. This sluggish performance frustrates users and hinders efficient workflow.

It takes forever to load, and I can't access my pay stubs in a timely manner.

Notification Overload

Users receive excessive notifications, which are often irrelevant or redundant, leading to notification fatigue. This diminishes the app's effectiveness in communicating important updates.

I get constant notifications about schedule updates that aren't relevant.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Punch Inaccuracy

The app often fails to accurately record time punches, leading to discrepancies in work hours and payroll. This issue is exacerbated by the app's tendency to crash or freeze during punch submissions.

App Crashes

Frequent crashes and freezes make the app unreliable, particularly when accessing critical features like timecards and schedules. This instability severely impacts user experience and productivity.

Feature Limitations

Slow Performance

The app is often slow to load and respond, causing delays in accessing information and completing tasks. This sluggish performance frustrates users and hinders efficient workflow.

Notification Overload

Users receive excessive notifications, which are often irrelevant or redundant, leading to notification fatigue. This diminishes the app's effectiveness in communicating important updates.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app is useful when it works as intended. Unfortunately, it has a tendency to crash mid-operation and is sluggish even on the best connections and devices.

StunZD

Week of July 24th, 2025

Paycor frequently does not take punch. Constantly have to submit missed punches.

lizzieacuna

Week of July 24th, 2025

The app is nearly impossible to use beyond basic tasks. If I log in directly, I can view my pay stub, but if I click over from the notification, it lags and never resolves.

oregonwaverider

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

This app is useful when it works as intended. Unfortunately, it has a tendency to crash mid-operation and is sluggish even on the best connections and devices.

Candice Wu

App Store

Paycor frequently does not take punch. Constantly have to submit missed punches.

Kelly Williams

Google Play

The app is nearly impossible to use beyond basic tasks. If I log in directly, I can view my pay stub, but if I click over from the notification, it lags and never resolves.

Koray Okumus

Google Play

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User Experience Report

Report Date

Paycor Mobile

Top Insights This Week

Login Issues

Punch In/Out Failures

App Crashes and Freezes

Slow Performance

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts