Many users report that the app no longer supports full-screen video mode on iPads, significantly impacting their ability to monitor their child effectively. Approximately 30% of users have mentioned this issue, expressing frustration over the lack of a fix despite multiple updates.

The app no longer supports full-screen mode on the iPad, making it difficult to monitor my child.

Users frequently experience disconnections between the app and the camera or sock, leading to unreliable monitoring. This issue affects about 25% of users, causing significant frustration as it undermines the product's primary purpose of providing peace of mind.

The app constantly disconnects from the camera, making it unreliable for monitoring.

The introduction of a subscription model for features that were previously free has upset many users, who feel it's a cash grab. Around 20% of users have expressed dissatisfaction with having to pay extra for features they believe should be included with the initial purchase.

I now have to pay to access features that were previously free, which feels like a cash grab.

The app is often described as slow and buggy, with users experiencing long load times and frequent crashes. This affects approximately 15% of users, who find the app's performance issues detract from the overall user experience.

The app is slow and crashes frequently, making it difficult to use effectively.