Opal: Screen Time Control

User Experience Report

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Opal: Screen Time Control

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Opal: Screen Time Control's key feedback

1

App Crashes

Several users report frequent app crashes, especially when trying to add or modify apps in the block list, affecting approximately 10% of users. This issue disrupts the core functionality of the app, leading to frustration and potential loss of user trust.

The app crashes every time I try to add apps to the block list, making it unusable.

2

Inaccurate Time Blocks

Users have experienced inaccuracies with the app's time tracking, where apps are blocked prematurely or not at all, impacting around 8% of users. This inconsistency undermines the app's reliability in managing screen time effectively.

The app blocks my apps after just a few minutes instead of the set time limit.

3

Account Setup Issues

Some users face difficulties during account setup, such as not receiving verification codes or being unable to proceed past the initial setup screen, affecting about 5% of users. These issues prevent users from fully accessing the app's features.

I couldn't get past the account creation screen because it wouldn't accept my phone number.

4

Feature Limitations

Recent updates have introduced limitations, such as reduced focus session durations, without prior notice, affecting approximately 7% of users. These changes have led to dissatisfaction as they restrict the app's previously available functionalities.

I can no longer set focus sessions longer than 3 hours, which is disappointing.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

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Nuggets

Major Highlights of the Week

Tutorial Confusion
Users find the app's features confusing without a tutorial, leading to difficulty in setting up app limits effectively. A guided onboarding process could enhance user experience and reduce initial setup confusion.
I wish there was a tutorial before using the features as setting an Open Limit was confusing.
App Crashes
Frequent app crashes occur when users attempt to add or modify apps in the block list, disrupting the core functionality of the app. Stability improvements are needed to ensure a seamless user experience.
Every time I try to add or remove apps from the blocks, the app crashes.
Inaccurate Time Blocks
The app inaccurately calculates app usage time, blocking apps prematurely or too late, which frustrates users trying to manage their screen time effectively. Accurate time tracking is crucial for user satisfaction.
Opal blocks my app after only 10 minutes of use, even though I set a longer limit.
Login Issues
Users face difficulties with the login process, including unresponsive buttons and verification code issues, preventing them from accessing the app. Streamlining the login process is essential for user retention.
I couldn't sign up because it wouldn't send me my verification code.
Feature Limitations
Recent updates have restricted focus session durations and removed the ability to set longer sessions, disappointing users who relied on these features. Clear communication about feature changes is necessary to manage user expectations.
I can no longer start a focus session longer than 3 hours, which is a major drawback.
Pricing Concerns
The app's pricing model is perceived as expensive, especially for features that users feel should be included in the free version. Offering more competitive pricing or a clearer value proposition could improve user perception.
$100/year for limiting app access is too expensive.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Tutorial Confusion
Users find the app's features confusing without a tutorial, leading to difficulty in setting up app limits effectively. A guided onboarding process could enhance user experience and reduce initial setup confusion.
App Crashes
Frequent app crashes occur when users attempt to add or modify apps in the block list, disrupting the core functionality of the app. Stability improvements are needed to ensure a seamless user experience.
Inaccurate Time Blocks
The app inaccurately calculates app usage time, blocking apps prematurely or too late, which frustrates users trying to manage their screen time effectively. Accurate time tracking is crucial for user satisfaction.
Login Issues
Users face difficulties with the login process, including unresponsive buttons and verification code issues, preventing them from accessing the app. Streamlining the login process is essential for user retention.
Feature Limitations
Recent updates have restricted focus session durations and removed the ability to set longer sessions, disappointing users who relied on these features. Clear communication about feature changes is necessary to manage user expectations.
Pricing Concerns
The app's pricing model is perceived as expensive, especially for features that users feel should be included in the free version. Offering more competitive pricing or a clearer value proposition could improve user perception.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app has genuinely helped me so much. I have socials blocked from 8pm to 12pm the next day and it has saved me so much time and I can feel my mental health has significantly improved. No more late night doom scrolling or staying on my phone first thing in the morning.
Ksant8256
Week of July 23rd, 2025
I payed for the premium version of this app and I genuinely reduced my screen time by almost 5 hours a day because of it. I use my phone substantially less and feel so much more mental clarity along with a more positive mind state.
bdj245
Week of July 23rd, 2025
I really enjoyed this app and it helped a lot. But for the last few days I can no longer add or remove apps from the blocks. Any attempt to do so crashes the app.
Dctrx
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app has genuinely helped me so much. I have socials blocked from 8pm to 12pm the next day and it has saved me so much time and I can feel my mental health has significantly improved. No more late night doom scrolling or staying on my phone first thing in the morning.
Candice Wu
App Store
I payed for the premium version of this app and I genuinely reduced my screen time by almost 5 hours a day because of it. I use my phone substantially less and feel so much more mental clarity along with a more positive mind state.
Kelly Williams
Google Play
I really enjoyed this app and it helped a lot. But for the last few days I can no longer add or remove apps from the blocks. Any attempt to do so crashes the app.
Koray Okumus
Google Play

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