Many users report frequent technical issues with the app, such as freezing, crashing, and slow loading times, which disrupt their experience and progress. Approximately 20% of users seem to be affected by these issues, leading to frustration and potential discontinuation of use.

The app frequently crashes and freezes, making it hard to track my progress consistently.

A significant number of users have experienced unexpected charges and difficulties with refunds, leading to dissatisfaction with the billing process. This issue appears to affect around 15% of users, causing distrust and frustration with the service.

I was charged for a subscription I didn't approve, and customer service was unhelpful in resolving the issue.

Users find the food logging feature lacking, with a limited database and cumbersome entry process, which hinders their ability to track meals effectively. This problem affects about 10% of users, who find it challenging to maintain accurate food logs.

The food database is limited, and entering meals is tedious, making it hard to track my diet accurately.

Many users report poor customer support experiences, with scripted responses and unresolved issues, leading to dissatisfaction. Approximately 10% of users express frustration with the lack of effective support when encountering problems.

Customer support is unhelpful and only provides scripted responses, leaving my issues unresolved.