News Break

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of News Break's key feedback

Old News Alerts

Many users are frustrated with receiving notifications about outdated news, which diminishes the app's reliability as a source of current information. Approximately 15% of users have expressed dissatisfaction with this issue.

The app keeps sending me alerts about news that's already old.

Comment Section Issues

The comment section is criticized for being filled with hate speech and offensive content, with users feeling that moderation is lacking. This issue affects around 10% of users who engage with the comment section.

The comment section is full of hate speech and seems unmoderated.

Ad Overload

Users are overwhelmed by the excessive number of ads, which disrupts the reading experience and makes the app less enjoyable. This problem is mentioned by about 20% of users.

There are too many ads, making it hard to read the articles.

App Crashes and Bugs

Frequent app crashes and bugs are causing frustration among users, impacting their ability to access news smoothly. Approximately 12% of users have reported issues with app stability.

The app keeps crashing and won't open properly.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

News Break

News Break receives mixed feedback, with users praising its local news coverage and informative content, but criticizing the app for technical issues, excessive ads, and biased reporting.

#2 RUNNER UP

Google News

Google News is criticized for recent updates that removed popular features, leading to user frustration. Many users report frequent crashes and an overwhelming number of ads, diminishing the app's usability.

#3 Straggler

Flipboard

Flipboard is appreciated for its diverse content and user-friendly interface, but users are increasingly frustrated with the excessive ads and technical glitches that disrupt the reading experience.

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Nuggets

Major Highlights of the Week

Old News Alerts

The app frequently sends notifications about outdated news, frustrating users who expect timely updates. This issue undermines the app's value proposition of delivering current news.

I keep getting alerts about old news, which makes me want to delete the app.

Comment Section Toxicity

The comment section is filled with hate speech and offensive content, and the app lacks effective moderation to curb this behavior. This creates a hostile environment that detracts from user engagement.

The comment section is full of hate speech, and the app does nothing to address it.

Article Access Issues

Shared article links often fail to open correctly in the app, redirecting users to the homepage instead of the intended content. This disrupts the user experience and diminishes trust in the app's functionality.

Shared links open the app but don't display the article, just the homepage.

Inaccurate Localization

Users are misled by articles labeled as local news that turn out to be from distant locations, causing confusion and dissatisfaction. Proper labeling of news sources is necessary to meet user expectations.

I thought I was reading local news, but it was actually from overseas.

Excessive Notifications

The app sends an overwhelming number of notifications, even when users have disabled them, leading to battery drain and user frustration. This aggressive notification strategy is counterproductive and invasive.

I turned off notifications, but the app still bombards me with alerts.

Biased Content

The app is perceived as having a political bias, which alienates users seeking balanced news coverage. This perception of bias can lead to decreased user trust and app abandonment.

The app leans left wing and is biased against conservatives.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Old News Alerts

The app frequently sends notifications about outdated news, frustrating users who expect timely updates. This issue undermines the app's value proposition of delivering current news.

Comment Section Toxicity

Article Access Issues

Inaccurate Localization

Excessive Notifications

Biased Content

The app is perceived as having a political bias, which alienates users seeking balanced news coverage. This perception of bias can lead to decreased user trust and app abandonment.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app keeps sending me notifications for the same article multiple times a day, which is very annoying. I end up spending more time clearing notifications than reading the news.

A Google user

The app is great for local news, but the comment section is filled with hate speech and nothing is done to moderate it. It's disappointing to see such negativity.

kacilee_

I love the app for its local news coverage, but it often sends alerts about old news, which is frustrating. It would be better if the breaking news was more current.

Throws Coach Mike

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The quotes of the week

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The app keeps sending me notifications for the same article multiple times a day, which is very annoying. I end up spending more time clearing notifications than reading the news.

Candice Wu

App Store

The app is great for local news, but the comment section is filled with hate speech and nothing is done to moderate it. It's disappointing to see such negativity.

Kelly Williams

Google Play

I love the app for its local news coverage, but it often sends alerts about old news, which is frustrating. It would be better if the breaking news was more current.

Koray Okumus

Google Play

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User Experience Report

Report Date

News Break

Top Insights This Week

Old News Alerts

Comment Section Issues

Ad Overload

App Crashes and Bugs

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

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Segment feedback from your company in charts and summaries

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