GoodShort

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of GoodShort's key feedback

High Cost

Many users find the app expensive, with costs for coins and subscriptions being too high for the content provided. Approximately 15% of users express dissatisfaction with the pricing structure.

The app is too expensive, and the cost of coins and subscriptions is not justified by the content.

Excessive Ads

Users are frustrated by the number of ads they must watch to access content, with some ads being longer than the episodes themselves. This issue affects around 10% of users.

There are too many ads, and they are longer than the episodes, making it frustrating to watch.

Short Episodes

The episodes are too short, leaving users wanting more content per episode. This is a common complaint among about 8% of users.

The episodes are too short, and I wish they were longer to enjoy the story more.

Coin System Issues

Users report issues with the coin system, including coins expiring or not being credited properly, affecting their ability to watch content. Approximately 5% of users have mentioned this problem.

My coins expired before I could use them, and I didn't receive coins I purchased.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

GoodShort

GoodShort receives overwhelmingly positive feedback for its captivating short dramas and movies, with users praising the storytelling and content quality. However, some users express dissatisfaction with the short episode lengths and the frequency of ads.

#2 RUNNER UP

Snapchat Spotlight

Snapchat Spotlight is appreciated for its engaging and diverse content, with users enjoying the platform's unique approach to short videos. However, some users find the navigation and discovery features less intuitive compared to competitors.

#3 Straggler

TikTok

TikTok is a popular platform for its vast array of entertaining content and global connectivity. Despite its popularity, users frequently criticize its moderation policies and the handling of inappropriate content, leading to mixed reviews.

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Nuggets

Major Highlights of the Week

Ad Overload

Users are frustrated with the excessive number of ads required to watch episodes, which disrupts the viewing experience and diminishes engagement. The ad-to-content ratio is perceived as imbalanced, leading to dissatisfaction and potential churn.

The ads are longer than the episodes, making it frustrating to watch.

High Costs

The cost of subscriptions and in-app purchases is perceived as too high, especially given the short length of episodes. Users feel the pricing model is not competitive compared to other streaming services, which could deter long-term retention.

Paying $20 a week is too much for such short episodes.

Coin Expiry

Users are upset about the expiration of coins, which they feel is unfair and discourages continued use of the app. This policy leads to a negative perception of value and could impact user loyalty.

My saved coins expired before I could use them, which is frustrating.

Content Redundancy

Some users find the content repetitive, which affects their overall satisfaction and engagement with the app. This perception of redundancy could lead to decreased interest in exploring new content.

The stories are often redundant, making it less exciting to watch.

Subscription Confusion

Users experience confusion and difficulty in managing subscriptions, leading to unintended renewals and dissatisfaction. This issue highlights the need for clearer communication and easier subscription management.

I can't figure out how to cancel my subscription, and it's frustrating.

Technical Glitches

Users report technical issues such as freezing during episodes or ads, which disrupts the viewing experience and causes frustration. These glitches can lead to negative app reviews and decreased user satisfaction.

The app constantly freezes during episodes, making it hard to enjoy.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

High Costs

Coin Expiry

Users are upset about the expiration of coins, which they feel is unfair and discourages continued use of the app. This policy leads to a negative perception of value and could impact user loyalty.

Content Redundancy

Some users find the content repetitive, which affects their overall satisfaction and engagement with the app. This perception of redundancy could lead to decreased interest in exploring new content.

Subscription Confusion

Technical Glitches

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has great stories, but the tickets to continue watching them are a bit pricey.

deftfairy

Week of June 16th, 2025

I truly feel this is a huge rip off. Paid $20 to watch something that reeled me in hook, line and sinker. It didn’t even pay for one title before running out of credits.

Penguin10682

Week of June 16th, 2025

This app improved greatly with the 30 up front eps with ads, but you cannot ask folks to watch 2 minutes of ads for 4 points. Few will. And you lose ad revenue. 10-30 secs per ad or people give up.

Effulgent

Week of June 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app has great stories, but the tickets to continue watching them are a bit pricey.

Candice Wu

App Store

I truly feel this is a huge rip off. Paid $20 to watch something that reeled me in hook, line and sinker. It didn’t even pay for one title before running out of credits.

Kelly Williams

Google Play

This app improved greatly with the 30 up front eps with ads, but you cannot ask folks to watch 2 minutes of ads for 4 points. Few will. And you lose ad revenue. 10-30 secs per ad or people give up.

Koray Okumus

Google Play

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User Experience Report

Report Date

GoodShort

Top Insights This Week

High Cost

Excessive Ads

Short Episodes

Coin System Issues

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts