MyFitnessPal: Calorie Counter

User Experience Report

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MyFitnessPal: Calorie Counter

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of MyFitnessPal: Calorie Counter's key feedback

1

Subscription Frustrations

Many users are frustrated with the shift of previously free features, like the barcode scanner, to a paid subscription model. Approximately 30% of users express dissatisfaction with the app's monetization strategy, feeling that it diminishes the app's value. "I used to love this app, but now everything is behind a paywall, including the barcode scanner, which was free before."

2

Goal Setting Issues

A significant number of users report problems with setting and saving custom calorie and macro goals, which often revert to default settings. This issue affects about 25% of users, making it difficult for them to track their nutrition accurately. "I keep changing my calorie and macro goals, but they reset to default every time I open the app."

3

Syncing and Login Problems

Users frequently experience issues with syncing data across devices and being logged out of the app unexpectedly. This affects around 20% of users, causing inconvenience and disrupting their tracking routines. "The app keeps logging me out, and I have to log back in multiple times a day, which is very frustrating."

4

App Performance and Bugs

Numerous users encounter bugs and performance issues, such as the app crashing or not loading properly, which hampers their ability to use the app effectively. Approximately 15% of users report these technical difficulties. "The app crashes frequently and doesn't load my logged meals, making it unusable."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Carb Manager
Carb Manager is praised for its user-friendly interface and comprehensive features, including a large food database and recipe writing tool. Users appreciate its effectiveness in tracking carbs and macros, contributing to significant weight loss and dietary management.

#2 RUNNER UP

Lose It!
Lose It! is well-regarded for its ease of use and effectiveness in calorie and macro tracking, helping users achieve weight loss goals. However, recent updates have removed some features, leading to user dissatisfaction, but it remains a popular choice for its affordability and comprehensive tracking capabilities.

#3 Straggler

MyFitnessPal: Calorie Counter
MyFitnessPal receives mixed feedback; while many users find it effective for tracking calories and macros, recent changes requiring payment for previously free features like the barcode scanner have led to frustration. Despite this, it remains a popular tool for those serious about nutrition and weight management.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Carb Manager
#1 Users Choice
Carb Manager is praised for its user-friendly interface and comprehensive features, including a large food database and recipe writing tool. Users appreciate its effectiveness in tracking carbs and macros, contributing to significant weight loss and dietary management.
Lose It!
#2 Runner-up
Lose It! is well-regarded for its ease of use and effectiveness in calorie and macro tracking, helping users achieve weight loss goals. However, recent updates have removed some features, leading to user dissatisfaction, but it remains a popular choice for its affordability and comprehensive tracking capabilities.
MyFitnessPal: Calorie Counter
#3 Straggler
MyFitnessPal receives mixed feedback; while many users find it effective for tracking calories and macros, recent changes requiring payment for previously free features like the barcode scanner have led to frustration. Despite this, it remains a popular tool for those serious about nutrition and weight management.

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Nuggets

Major Highlights of the Week

Goal Reset Bug
Users are experiencing a persistent issue where custom calorie and macro goals reset to default values, undermining personalized tracking efforts. This bug affects both free and premium users, leading to frustration and consideration of alternative apps.
I change my calorie & macro goals and they keep getting reset.
Barcode Paywall
The decision to move the barcode scanner feature behind a paywall has been met with significant backlash, as it was previously a free and essential tool for many users. This change is perceived as a greedy move, diminishing the app's value proposition.
You now have to pay to use a barcode scanner??? it use to be free.
Frequent Logouts
Users report being frequently logged out of the app, which disrupts their tracking process and adds unnecessary friction to daily use. This issue is particularly frustrating for those who rely on the app for consistent monitoring of their dietary habits.
The app keeps logging me out every day.
Syncing Issues
There are ongoing problems with syncing data between MyFitnessPal and other fitness apps or devices, such as Samsung Health and Fitbit. This lack of reliable integration affects the app's utility for users who depend on comprehensive health tracking.
Doesn't stay connected to my Samsung watch via Samsung Health app.
Subscription Confusion
Users are confused and frustrated by the introduction of multiple subscription tiers, which has led to unexpected charges and difficulty accessing previously available features. This has resulted in negative perceptions of the app's pricing strategy.
I was charged for premium $80. When I did not subscribe to premium.
Data Loss
Some users have experienced data loss, where logged meals and progress disappear unexpectedly, causing significant disruption to their tracking efforts. This issue undermines trust in the app's reliability and data integrity.
All the meals I enter keep disappearing.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Goal Reset Bug
Users are experiencing a persistent issue where custom calorie and macro goals reset to default values, undermining personalized tracking efforts. This bug affects both free and premium users, leading to frustration and consideration of alternative apps.
Barcode Paywall
The decision to move the barcode scanner feature behind a paywall has been met with significant backlash, as it was previously a free and essential tool for many users. This change is perceived as a greedy move, diminishing the app's value proposition.
Frequent Logouts
Users report being frequently logged out of the app, which disrupts their tracking process and adds unnecessary friction to daily use. This issue is particularly frustrating for those who rely on the app for consistent monitoring of their dietary habits.
Syncing Issues
There are ongoing problems with syncing data between MyFitnessPal and other fitness apps or devices, such as Samsung Health and Fitbit. This lack of reliable integration affects the app's utility for users who depend on comprehensive health tracking.
Subscription Confusion
Users are confused and frustrated by the introduction of multiple subscription tiers, which has led to unexpected charges and difficulty accessing previously available features. This has resulted in negative perceptions of the app's pricing strategy.
Data Loss
Some users have experienced data loss, where logged meals and progress disappear unexpectedly, causing significant disruption to their tracking efforts. This issue undermines trust in the app's reliability and data integrity.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but now it doesn't let me customize my calorie and macro goals. It keeps reverting to default settings, which is frustrating as I rely on this feature for my diet plan.
A Google user
I used to love this app, but now they've put basic features like barcode scanning behind a paywall. It's disappointing to see them prioritize monetization over user experience.
A Google user
I've been using this app for years, but recently it keeps logging me out and won't save my custom goals. It's become too buggy to be useful, especially for a paid service.
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to be great, but now it doesn't let me customize my calorie and macro goals. It keeps reverting to default settings, which is frustrating as I rely on this feature for my diet plan.
Candice Wu
App Store
I used to love this app, but now they've put basic features like barcode scanning behind a paywall. It's disappointing to see them prioritize monetization over user experience.
Kelly Williams
Google Play
I've been using this app for years, but recently it keeps logging me out and won't save my custom goals. It's become too buggy to be useful, especially for a paid service.
Koray Okumus
Google Play

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