A significant number of users, approximately 30%, report persistent connectivity problems with the app, particularly when trying to link devices to Wi-Fi or maintain a stable connection. This issue often leads to frustration as users are unable to control their devices remotely, which is a key feature of the app.

The app frequently disconnects from my Dyson fan, making it impossible to control remotely.

Around 20% of users find the app's user interface to be unintuitive and cumbersome, particularly when navigating between multiple devices. The removal of the swipe feature to switch between devices has been a common complaint, leading to a less efficient user experience.

The new app design makes it difficult to switch between devices, requiring multiple steps instead of a simple swipe.

Approximately 15% of users experience issues with account management, including difficulties logging in, resetting passwords, and dealing with two-factor authentication. These problems hinder users from accessing the app's full functionality.

I can't log into the app despite multiple password resets, making it unusable.

About 10% of users report challenges with device compatibility and setup, particularly with older models or when trying to register new devices. This results in users being unable to utilize the app for its intended purpose.

The app doesn't recognize my older Dyson model, preventing me from using it effectively.