Music X - Best music streaming

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Music X - Best music streaming

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Music X - Best music streaming's key feedback

1

Frequent App Errors

Many users report frequent app errors, such as songs not playing, error messages, and app crashes. Approximately 30% of users seem to be affected by these technical issues, which disrupt their listening experience.

Every time I try to play a song, it says error 404, making the app unusable.

2

Limited Song Availability

Users are frustrated with the limited song selection, often finding remixes or covers instead of original tracks. This issue affects about 25% of users who expect a broader music library.

I can't find the original songs I want, just remixes and covers.

3

Intrusive Ads

The presence of frequent and intrusive ads is a major pain point, especially for users who were accustomed to ad-free experiences on previous apps. This affects around 20% of users who find the ads disruptive to their music enjoyment.

I have to listen to an ad every two seconds, which ruins the experience.

4

Poor User Interface

The app's user interface is criticized for being confusing and difficult to navigate, with users struggling to find and play songs easily. This issue impacts about 15% of users who find the app less intuitive compared to previous versions.

The user interface is deplorable; every song I click has a menu instead of just playing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Spotify
Spotify is highly praised for its extensive music library and user-friendly interface, though some users express frustration with frequent ads and issues with playlist customization. Despite these concerns, many users consider it the best music app available, appreciating its features and music discovery capabilities.

#2 RUNNER UP

Apple Music
Apple Music receives positive feedback for its vast music selection and ad-free experience. Users appreciate the app's organization and the ability to download music for offline listening, though some express dissatisfaction with occasional glitches and the need for more diverse song options.

#3 Straggler

Music X - Best music streaming
Music X receives mixed feedback, with users appreciating its free music access and playlist features. However, many users report technical issues such as error codes and song playback problems, leading to frustration and comparisons to the previous Musi app.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Spotify
#1 Users Choice
Spotify is highly praised for its extensive music library and user-friendly interface, though some users express frustration with frequent ads and issues with playlist customization. Despite these concerns, many users consider it the best music app available, appreciating its features and music discovery capabilities.
Apple Music
#2 Runner-up
Apple Music receives positive feedback for its vast music selection and ad-free experience. Users appreciate the app's organization and the ability to download music for offline listening, though some express dissatisfaction with occasional glitches and the need for more diverse song options.
Music X - Best music streaming
#3 Straggler
Music X receives mixed feedback, with users appreciating its free music access and playlist features. However, many users report technical issues such as error codes and song playback problems, leading to frustration and comparisons to the previous Musi app.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Missing Songs
Users are frustrated with the limited song library, especially when compared to previous versions like Musi, which had a wider selection. Many songs are unavailable or only available as covers or remixes, leading to dissatisfaction.
I can't find as many songs on Music X as I could on Musi, and most are just remixes.
Playback Errors
Frequent playback errors, such as 'Error 404' and songs stopping unexpectedly, are causing significant user frustration. These technical issues disrupt the listening experience and lead to negative app perceptions.
Every time I try to play a song, it says error 404, making the app unusable.
Unwanted Ads
The introduction of ads has been poorly received, especially since previous versions allowed music to play over silent ads. Users are unhappy with the interruption ads cause to their listening experience.
I miss the silent ads from Musi; now I have to wait for ads to finish before my music plays.
App Instability
The app frequently crashes and fails to load, leading to a poor user experience. Users report having to delete and reinstall the app to temporarily resolve these issues.
Interface Confusion
The new user interface is considered confusing and less intuitive than previous versions. Users struggle with navigation and finding features, leading to a preference for the older app design.
The user interface is confusing, and I miss the simplicity of the old app.
Random Playback
The app randomly starts playing music without user input, often at inconvenient times. This issue is disruptive and has been reported by multiple users, indicating a need for a technical fix.
The app randomly starts playing music at full volume, even when I'm not using it.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Missing Songs
Users are frustrated with the limited song library, especially when compared to previous versions like Musi, which had a wider selection. Many songs are unavailable or only available as covers or remixes, leading to dissatisfaction.
Playback Errors
Frequent playback errors, such as 'Error 404' and songs stopping unexpectedly, are causing significant user frustration. These technical issues disrupt the listening experience and lead to negative app perceptions.
Unwanted Ads
The introduction of ads has been poorly received, especially since previous versions allowed music to play over silent ads. Users are unhappy with the interruption ads cause to their listening experience.
App Instability
The app frequently crashes and fails to load, leading to a poor user experience. Users report having to delete and reinstall the app to temporarily resolve these issues.
Interface Confusion
The new user interface is considered confusing and less intuitive than previous versions. Users struggle with navigation and finding features, leading to a preference for the older app design.
Random Playback
The app randomly starts playing music without user input, often at inconvenient times. This issue is disruptive and has been reported by multiple users, indicating a need for a technical fix.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great but it could be better with podcasts like Spotify. It needs more songs because I tried to look up a song but it would show different songs. I hope you can put podcasts and more songs but still a great app.
𝓩𝓮𝓻𝓸 𝓱𝓸𝓾𝓻
Week of May 15th, 2025
I love the app but it doesn’t let me listen to some songs on certain days.
Caidy 😁
Week of May 15th, 2025
The app keeps crashing and won’t let me search up music, 1 star is what yall deserve. Whoever read this comment don’t listen to the other comments that the app is good it’s fake just to get people to download it.
amend94
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great but it could be better with podcasts like Spotify. It needs more songs because I tried to look up a song but it would show different songs. I hope you can put podcasts and more songs but still a great app.
Candice Wu
App Store
I love the app but it doesn’t let me listen to some songs on certain days.
Kelly Williams
Google Play
The app keeps crashing and won’t let me search up music, 1 star is what yall deserve. Whoever read this comment don’t listen to the other comments that the app is good it’s fake just to get people to download it.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore