Moises: The Musician's App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Moises: The Musician's App's key feedback

Upload Inconsistencies

Users experience inconsistent upload capabilities, with some unable to upload songs from iTunes or other sources at times. Approximately 5% of users report this issue, which affects their ability to use the app reliably. "I was able to upload songs before, but now I can't upload anything from iTunes."

Subscription Confusion

Some users are confused about the app's subscription model, with unexpected prompts to upgrade despite having no songs uploaded. This affects around 3% of users, leading to frustration over unclear subscription requirements. "I have no songs uploaded, yet it keeps telling me to upgrade my plan."

Technical Glitches

Technical issues such as app crashes, login problems, and unexpected behavior are reported by users, affecting their overall experience. Approximately 4% of users encounter these glitches, which hinder app functionality. "The app crashes every time I try to open it, making it unusable."

Limited Free Features

Users express dissatisfaction with the limited features available in the free version, feeling pressured to pay for basic functionalities. This concern is raised by about 6% of users, who find the app's free version too restrictive. "You literally have to pay to remove any vocals or background."

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Moises: The Musician's App

Moises receives high praise for its powerful AI-driven features that allow users to isolate and adjust various elements of a track, making it ideal for musicians and content creators. However, some users express frustration over the limitations of the free version and the need to upgrade to access premium features.

#2 RUNNER UP

Lalal.ai

Lalal.ai is appreciated for its effective vocal and instrumental separation capabilities, with users noting its ease of use and high-quality output. Some users, however, mention occasional issues with processing speed and the need for a more robust free version.

#3 Straggler

PhonicMind

PhonicMind is praised for its advanced AI technology that provides clean and precise audio separation, making it a favorite among music producers. Users appreciate its user-friendly interface, though some find the pricing to be on the higher side.

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Nuggets

Major Highlights of the Week

Upload Inconsistency

Users experience inconsistent upload capabilities, with some unable to upload songs from iTunes or other sources intermittently. This inconsistency undermines the app's reliability for users who rely on it for regular practice and performance preparation.

I was able to upload two songs from iTunes last week, but now I can't upload anything.

Subscription Confusion

Some users are confused about the app's subscription model, particularly when they are prompted to upgrade despite having no songs uploaded. This confusion can lead to frustration and a perception of the app as being overly aggressive in its monetization strategy.

I have 0 songs uploaded, yet it keeps telling me to upgrade my plan.

Technical Glitches

Technical issues such as being logged out unexpectedly, random ID setups, and non-functional upgrades are causing significant user dissatisfaction. These glitches can severely impact user trust and retention.

After I paid for the upgrade, I couldn’t do anything and had to unsubscribe.

Language and Localization Issues

The app sometimes defaults to a language that users do not understand, with no option to change it back to their preferred language. This can create a barrier to entry and reduce usability for non-native speakers.

The app installed with Arabic language and no button to change the language.

Limited Free Usage

The limitation of only five uploads per month on the free plan is seen as restrictive, especially for users who are not ready to commit to a paid plan. This limitation can deter potential long-term users who are exploring the app's capabilities.

I left a 5-star review yesterday just to find out that you can only upload 5 times per month.

Payment and Refund Issues

Users report unauthorized charges and difficulties in obtaining refunds, which can lead to negative perceptions of the app's billing practices. Ensuring transparent and user-friendly payment processes is crucial for maintaining customer trust.

I was charged $30 unauthorized, and I expect a full return.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Upload Inconsistency

Subscription Confusion

Technical Glitches

Language and Localization Issues

Limited Free Usage

Payment and Refund Issues

Quotes of the week

Hear from some of the most impactful users to drive changes

Moises is inconsistent with uploads. Two weeks ago I was able to upload two songs from iTunes. This week, I can’t upload anything. This APP has been this way since I first purchased it a few years ago. I was excited to try the beta on my iMac, but that doesn’t work either. It’s a great idea, but it’s just way too buggy to be of any value.

Rodnocka

Week of July 23rd, 2025

As a drummer, I've always looked for ways to play along to songs without having to hear the existing drum tracks. When I found this app, it became so effortless. There's so many great features, including creating a setlist if you're rehearsing for a gig.

Aluna170

Week of July 23rd, 2025

The app is very useful for creating backing tracks and practicing. However, the cost gap between premium and pro is wild, and the metronome assumes a 4/4 time signature on every song, which doesn't match my needs for country music.

Big Nasty Brew

Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Moises: The Musician's App

Top Insights This Week

Upload Inconsistencies

Subscription Confusion

Technical Glitches

Limited Free Features

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

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Send surveys and analyze them with AI

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