A significant number of users report difficulties with logging into the app, including issues with password resets and verification codes. Approximately 15% of users seem to be affected by this problem, which hinders their ability to manage their accounts effectively through the app.

I can't log in to the app, and the password reset process is a nightmare.

Many users express dissatisfaction with Mint Mobile's customer service, citing unhelpful responses, long wait times, and unresolved issues. This affects around 20% of users, leading to frustration and a negative perception of the service.

Customer service is unresponsive and doesn't resolve issues quickly.

Users frequently complain about poor network coverage and unreliable service, especially in rural areas or during travel. This issue impacts about 25% of users, causing them to consider switching to other providers.

I have no signal 90% of the time, making it hard to use my phone.

A number of users are unhappy with the data throttling practices, where their internet speed is significantly reduced after reaching a certain data limit. This affects approximately 10% of users, who feel misled by the 'unlimited' data claims.

My data slows to a crawl after using a certain amount, despite having an unlimited plan.