Mighty Networks

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Mighty Networks

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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TOP INSIGHTS

A weekly roundup of Mighty Networks's key feedback

1

App Crashes

Many users report frequent app crashes, especially when switching between networks or accessing certain features. Approximately 20% of users seem to be affected by this issue, making the app unreliable for consistent use.

The app crashes every time I try to switch networks, making it unusable.

2

Login Issues

Users experience significant difficulties logging into their accounts, with some unable to access their networks at all. This affects around 15% of users, causing frustration and hindering their ability to engage with the platform.

I can't log into my account; the app just spins and doesn't let me in.

3

Lag and Freezing

The app is reported to have severe lag and freezing issues, making it difficult to navigate and use effectively. This problem affects about 25% of users, leading to a poor user experience.

The app lags so much that it's almost impossible to use.

4

Poor Customer Support

Users express dissatisfaction with customer support, citing unresponsiveness and lack of effective solutions. Approximately 10% of users have mentioned this issue, which exacerbates their frustration with other app problems.

Customer support is unhelpful; they don't respond to my issues.

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COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Mighty Networks
Mighty Networks receives overwhelmingly positive feedback for its user-friendly interface, ease of use, and ability to foster meaningful community connections. Users appreciate its diverse features and the platform's ability to support various community types, although some report occasional technical issues.

#2 RUNNER UP

Circle
Circle is praised for its intuitive design and flexibility in community building, with users appreciating its ease of setup and engagement features. However, some users report technical issues and inconsistencies across platforms, which can be frustrating.

#3 Straggler

Tribe
Tribe receives mixed reviews, with some users appreciating the opportunity to work with brands and the platform's payment system, while others criticize the requirement to purchase products upfront and the lack of communication from brands, leading to frustration.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Mighty Networks
#1 Users Choice
Mighty Networks receives overwhelmingly positive feedback for its user-friendly interface, ease of use, and ability to foster meaningful community connections. Users appreciate its diverse features and the platform's ability to support various community types, although some report occasional technical issues.
Circle
#2 Runner-up
Circle is praised for its intuitive design and flexibility in community building, with users appreciating its ease of setup and engagement features. However, some users report technical issues and inconsistencies across platforms, which can be frustrating.
Tribe
#3 Straggler
Tribe receives mixed reviews, with some users appreciating the opportunity to work with brands and the platform's payment system, while others criticize the requirement to purchase products upfront and the lack of communication from brands, leading to frustration.

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Nuggets

Major Highlights of the Week

Network Switching Issues
Switching between multiple networks causes the app to lag and crash, disrupting user experience. This persistent issue has been reported for over four years without resolution.
Switching networks makes the app lag and crash, and it's been a problem for years.
Input Lag
Severe input lag on mobile devices renders the platform nearly unusable, affecting user interaction across communities. This issue persists across different networks, indicating a systemic problem.
The app has huge input lag, making it unusable across all communities I've tried.
App Freezing
The app frequently freezes when accessing certain areas or adding new networks, requiring force closure to resume functionality. This disrupts user engagement and content access.
The app freezes when I try to add a new network, forcing me to restart it.
Age Restriction Confusion
The app's availability to users under 18 contradicts its terms of use, which require users to be of the age of majority. This inconsistency may lead to compliance issues.
Why is the app available for under 18s when the terms require users to be of age?
Subscription Cancellation Issues
Users face difficulties canceling subscriptions due to missing cancellation options and lack of customer support. This leads to frustration and negative perceptions of the platform.
I can't cancel my membership because the cancel button is missing and there's no support.
AI and Data Privacy Concerns
The use of AI in the app raises concerns about data privacy and environmental impact, with users fearing data exploitation. This perception could damage trust and deter potential users.
AI in the app is seen as a scam to steal data and harm the environment.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Network Switching Issues
Switching between multiple networks causes the app to lag and crash, disrupting user experience. This persistent issue has been reported for over four years without resolution.
Input Lag
Severe input lag on mobile devices renders the platform nearly unusable, affecting user interaction across communities. This issue persists across different networks, indicating a systemic problem.
App Freezing
The app frequently freezes when accessing certain areas or adding new networks, requiring force closure to resume functionality. This disrupts user engagement and content access.
Age Restriction Confusion
The app's availability to users under 18 contradicts its terms of use, which require users to be of the age of majority. This inconsistency may lead to compliance issues.
Subscription Cancellation Issues
Users face difficulties canceling subscriptions due to missing cancellation options and lack of customer support. This leads to frustration and negative perceptions of the platform.
AI and Data Privacy Concerns
The use of AI in the app raises concerns about data privacy and environmental impact, with users fearing data exploitation. This perception could damage trust and deter potential users.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app frequently lags and sometimes even freezes completely, causing me to force quit it. This doesn't happen with the browser version, although I couldn't change my profile header photo in the browser version, I had to do that on mobile. It's pretty frustrating. I hope these issues can be resolved.
egramm13
The networks are fantastic BUT the app has never been great. Logging in to multiple networks and switching between them causes the app to lag and often crash. You'd think they'd get their act together after a while, but you'd be wrong.
Phrick
I was invited to join from a subscription and was very excited, but I've tried 8 times to create a 'network' and they usually never finish. The keyboard doesn't pop up and there's no back option, so you just have to force close the app and try again.
Tabitha F.

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app frequently lags and sometimes even freezes completely, causing me to force quit it. This doesn't happen with the browser version, although I couldn't change my profile header photo in the browser version, I had to do that on mobile. It's pretty frustrating. I hope these issues can be resolved.
Candice Wu
App Store
The networks are fantastic BUT the app has never been great. Logging in to multiple networks and switching between them causes the app to lag and often crash. You'd think they'd get their act together after a while, but you'd be wrong.
Kelly Williams
Google Play
I was invited to join from a subscription and was very excited, but I've tried 8 times to create a 'network' and they usually never finish. The keyboard doesn't pop up and there's no back option, so you just have to force close the app and try again.
Koray Okumus
Google Play

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