Pika - AI Video

User Experience Report

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Pika - AI Video

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Pika - AI Video's key feedback

1

Subscription Issues

Many users are frustrated with unexpected charges and difficulties in obtaining refunds after canceling subscriptions, affecting approximately 20% of users. This has led to dissatisfaction and accusations of unethical practices.

I canceled my subscription but keep getting charged monthly.

2

App Performance

Users frequently report app crashes, glitches, and slow performance, which disrupts their editing process and affects around 15% of users. This unreliability is particularly frustrating for those who spend significant time on projects.

The app constantly freezes and crashes, making it unreliable for editing.

3

High Pricing

The app's pricing model, including high subscription costs and limited free features, is a major concern for about 25% of users. Many feel the app is too expensive for the value it provides, especially when compared to competitors.

The app is too expensive, and most features are locked behind a paywall.

4

Feature Limitations

Some users are disappointed with the limitations of certain features, such as background removal and export options, affecting approximately 10% of users. They find these features less effective than expected or compared to previous versions.

The background removal tool needs refinement as it still shows some background.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Pika - AI Video
Pika - AI Video receives a mix of feedback, with many users praising its innovative features and ease of use for creating high-quality videos. However, some users express dissatisfaction with the subscription model and occasional technical issues, such as video quality and credit usage.

#2 RUNNER UP

Bulldog
Bulldog is appreciated for its effective blocking features, helping users avoid unwanted content. Users commend its reliability and the support provided by the team, although some mention issues with VPN settings and occasional over-blocking.

#3 Straggler

Bukhala
Bukhala receives criticism for its execution and user interface, with many users finding it confusing and laggy. The app's paywall for basic features is a common complaint, leading to a generally negative perception among users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Pika - AI Video
#1 Users Choice
Pika - AI Video receives a mix of feedback, with many users praising its innovative features and ease of use for creating high-quality videos. However, some users express dissatisfaction with the subscription model and occasional technical issues, such as video quality and credit usage.
Bulldog
#2 Runner-up
Bulldog is appreciated for its effective blocking features, helping users avoid unwanted content. Users commend its reliability and the support provided by the team, although some mention issues with VPN settings and occasional over-blocking.
Bukhala
#3 Straggler
Bukhala receives criticism for its execution and user interface, with many users finding it confusing and laggy. The app's paywall for basic features is a common complaint, leading to a generally negative perception among users.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are being charged for subscriptions they did not intend to purchase, leading to unexpected financial burdens and disputes. This issue is exacerbated by a lack of clear communication regarding subscription renewals and cancellations.
I installed this app used it once, and didn’t realize I bought the subscription.
Export Limitations
The app restricts the number of free exports, which frustrates users who feel they are being forced into a subscription to access basic functionality. This limitation is perceived as a cash grab, reducing user satisfaction.
You only get two exports, are you kidding me?
AI Tool Inconsistencies
The AI features, such as background removal and object removal, are not performing as expected, often failing to deliver the desired results. Users find these tools unreliable, which diminishes the app's value proposition.
Tried every prompt I could think of..remove the girl on the left, AI would either tell me 'sorry, I can’t do that,' or it zoomed in on the person I wanted to remove.
App Performance Issues
Frequent crashes and slow performance are hindering the editing process, causing frustration and lost work. Users with high-end devices are particularly disappointed, expecting better performance.
The program is now so incredibly slow it’s unusable.
Feature Disparity
There is a lack of feature parity across Lightricks' suite of apps, leading to user confusion and dissatisfaction. Users expect consistent functionality, such as brushes and special effects, across all platforms.
There are special effects like smoke and lightning in Motionleap but not Videoleap.
Pricing Concerns
The app's pricing model is perceived as too expensive, especially given the limited functionality of the free version. Users are considering alternatives due to the high cost of accessing premium features.
The increasing price to use the Pro features I need is no longer worth it.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are being charged for subscriptions they did not intend to purchase, leading to unexpected financial burdens and disputes. This issue is exacerbated by a lack of clear communication regarding subscription renewals and cancellations.
Export Limitations
The app restricts the number of free exports, which frustrates users who feel they are being forced into a subscription to access basic functionality. This limitation is perceived as a cash grab, reducing user satisfaction.
AI Tool Inconsistencies
The AI features, such as background removal and object removal, are not performing as expected, often failing to deliver the desired results. Users find these tools unreliable, which diminishes the app's value proposition.
App Performance Issues
Frequent crashes and slow performance are hindering the editing process, causing frustration and lost work. Users with high-end devices are particularly disappointed, expecting better performance.
Feature Disparity
There is a lack of feature parity across Lightricks' suite of apps, leading to user confusion and dissatisfaction. Users expect consistent functionality, such as brushes and special effects, across all platforms.
Pricing Concerns
The app's pricing model is perceived as too expensive, especially given the limited functionality of the free version. Users are considering alternatives due to the high cost of accessing premium features.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using this app for years. This app CONSTANTLY freezes, glitches out, and crashes. Very disappointed, especially since they charged me $40 for one month, it's pretty pricey for not being dependable.
NaeChann
Week of May 15th, 2025
This App has some great features which make me want to use it, but the issue is when I get into a professional workflow, it makes me consider using it at all. There are three main issues that keep me from going to it on the regular: export options, lack of feature integration across platforms, and the need for a layering system for frames.
MrPwump
Week of May 15th, 2025
I am a long-time user! I have paid to use Videoleap as my go-to mobile video editing app for SEVERAL years now, and as happy as I have been with the app itself, the increasing price to use the Pro features I need is no longer worth it. The app itself is great, but I’m sad to say you’ve lost a customer unless and until you make your pricing a LOT more reasonable.
S4CR4L
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using this app for years. This app CONSTANTLY freezes, glitches out, and crashes. Very disappointed, especially since they charged me $40 for one month, it's pretty pricey for not being dependable.
Candice Wu
App Store
This App has some great features which make me want to use it, but the issue is when I get into a professional workflow, it makes me consider using it at all. There are three main issues that keep me from going to it on the regular: export options, lack of feature integration across platforms, and the need for a layering system for frames.
Kelly Williams
Google Play
I am a long-time user! I have paid to use Videoleap as my go-to mobile video editing app for SEVERAL years now, and as happy as I have been with the app itself, the increasing price to use the Pro features I need is no longer worth it. The app itself is great, but I’m sad to say you’ve lost a customer unless and until you make your pricing a LOT more reasonable.
Koray Okumus
Google Play

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