Medly

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Medly

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Medly's key feedback

1

Subscription Paywall

A significant number of users express frustration over the app's subscription model, which locks most features behind a paywall. Approximately 30% of users feel that the app is not truly free, as essential features require a paid membership.

The app is basically pay-to-use, with almost everything locked behind a subscription.

2

Audio Glitches

Users report experiencing audio glitches, such as crackling sounds during playback, which disrupt the music-making process. This issue affects around 15% of users, causing frustration and hindering their creative flow.

My tracks begin to crackle when switching columns during playback, which is almost game-breaking.

3

Frequent Crashes

Some users encounter frequent app crashes, leading to loss of work and frustration. This problem affects about 10% of users, who find it challenging to maintain their progress without interruptions.

The app crashes and erases half of my work, which is frustrating to redo.

4

Limited Free Instruments

Many users are dissatisfied with the limited selection of free instruments, feeling that it restricts their creative potential. Approximately 20% of users wish for more free instrument options to enhance their music-making experience.

I wish we had more instrument options for free, as the current selection is too limited.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

BandLab
BandLab is highly praised for its user-friendly interface and extensive features, making it a favorite among both novice and experienced musicians. Users appreciate its collaborative tools and the ability to create music on the go, although some express frustration with ads and occasional technical issues.

#2 RUNNER UP

Medly
Medly receives positive feedback for its ease of use and comprehensive music-making tools, with users enjoying the variety of instruments and loops available. However, some users are dissatisfied with the premium subscription model and occasional app crashes, which can hinder the music creation process.

#3 Straggler

FL Studio Mobile
FL Studio Mobile is appreciated for its powerful music production capabilities and integration with the desktop version, making it a strong choice for serious musicians. However, users often find the interface challenging and report issues with app stability and functionality, which can detract from the overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
BandLab
#1 Users Choice
BandLab is highly praised for its user-friendly interface and extensive features, making it a favorite among both novice and experienced musicians. Users appreciate its collaborative tools and the ability to create music on the go, although some express frustration with ads and occasional technical issues.
Medly
#2 Runner-up
Medly receives positive feedback for its ease of use and comprehensive music-making tools, with users enjoying the variety of instruments and loops available. However, some users are dissatisfied with the premium subscription model and occasional app crashes, which can hinder the music creation process.
FL Studio Mobile
#3 Straggler
FL Studio Mobile is appreciated for its powerful music production capabilities and integration with the desktop version, making it a strong choice for serious musicians. However, users often find the interface challenging and report issues with app stability and functionality, which can detract from the overall experience.

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Nuggets

Major Highlights of the Week

Audio Crackling
Users experience disruptive crackling sounds during playback transitions, affecting the quality of their music production. This issue persists intermittently, even after attempts to adjust volume levels or restart the app.
My tracks crackle when switching columns, making it hard to enjoy the music.
Subscription Model Frustration
The subscription-based model is perceived as restrictive, with users expressing dissatisfaction over the need to pay for essential features and instruments. Many suggest a one-time purchase option for individual packs to avoid ongoing subscription costs.
I dislike the subscription model; a one-time fee for packs would be better.
Data Loss Concerns
Users report losing significant work due to app crashes or accidental deletions, with no effective recovery options available. The absence of a 'recently deleted' feature exacerbates the frustration of losing creative content.
I accidentally deleted my album and couldn't recover it; a 'recently deleted' tab would help.
Limited Free Content
The app's free version is seen as too limited, with most features locked behind a paywall, discouraging users who cannot afford the subscription. This limitation is particularly challenging for users in regions with economic constraints.
The app feels pay-to-use with most features locked, making it hard for those who can't afford it.
Missing Notes
Some users have identified missing musical notes, such as E and B, which limits their ability to create complete musical scales. This omission is puzzling and restricts creative possibilities.
I noticed E and B notes are missing, which is odd and limits my music creation.
Account Creation Issues
New users face difficulties accessing the app due to unclear account creation processes, leading to frustration and inability to use the app. The lack of guidance on setting up an account is a barrier to entry.
I can't access the app because there's no clear way to create an account.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Audio Crackling
Users experience disruptive crackling sounds during playback transitions, affecting the quality of their music production. This issue persists intermittently, even after attempts to adjust volume levels or restart the app.
Subscription Model Frustration
The subscription-based model is perceived as restrictive, with users expressing dissatisfaction over the need to pay for essential features and instruments. Many suggest a one-time purchase option for individual packs to avoid ongoing subscription costs.
Data Loss Concerns
Users report losing significant work due to app crashes or accidental deletions, with no effective recovery options available. The absence of a 'recently deleted' feature exacerbates the frustration of losing creative content.
Limited Free Content
The app's free version is seen as too limited, with most features locked behind a paywall, discouraging users who cannot afford the subscription. This limitation is particularly challenging for users in regions with economic constraints.
Missing Notes
Some users have identified missing musical notes, such as E and B, which limits their ability to create complete musical scales. This omission is puzzling and restricts creative possibilities.
Account Creation Issues
New users face difficulties accessing the app due to unclear account creation processes, leading to frustration and inability to use the app. The lack of guidance on setting up an account is a barrier to entry.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app and its ease of access, but I've been noticing that most of my tracks are beginning to crackle during playback, which is borderline game-breaking. Sometimes the issue resolves itself, but it's frustrating when it doesn't.
Velxity
Week of May 15th, 2025
Medly's great and surprisingly simpler than other music-makers like FL Studio. Even with just the starter pack, I've made good songs, but I understand the need for 'Member' features to keep Medly going.
StarryDelight20
Week of May 15th, 2025
I want to be a real, paid artist in the music industry, but everything on this app is for 'members only'. If you want to make music like I do, you're better off using GarageBand or n-track.
MajorBurger3
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love this app and its ease of access, but I've been noticing that most of my tracks are beginning to crackle during playback, which is borderline game-breaking. Sometimes the issue resolves itself, but it's frustrating when it doesn't.
Candice Wu
App Store
Medly's great and surprisingly simpler than other music-makers like FL Studio. Even with just the starter pack, I've made good songs, but I understand the need for 'Member' features to keep Medly going.
Kelly Williams
Google Play
I want to be a real, paid artist in the music industry, but everything on this app is for 'members only'. If you want to make music like I do, you're better off using GarageBand or n-track.
Koray Okumus
Google Play

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