MBNA Mobile App
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users report that the app crashes or fails to open after updates, rendering it unusable. Approximately 10% of users seem to be affected by this issue, leading to frustration and inability to access their accounts.
2
Users frequently encounter problems with logging in, particularly with the memorable information step, which prevents them from accessing the app. This issue affects around 8% of users, causing significant inconvenience.
3
Some users experience challenges when trying to make payments through the app, with errors or the app not redirecting properly to banking apps. This affects about 5% of users, leading to delays and potential late fees.
4
Technical errors, such as authentication loops and device recognition issues, are common, affecting approximately 7% of users. These glitches prevent users from completing transactions or accessing features.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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