Match Dating App : Chat & Meet
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users express frustration with the lack of responsive customer support, with issues like account bans and technical problems going unresolved. Approximately 20% of users report dissatisfaction with customer service. Example: 'I reached out to customer support multiple times and never received a response.'
2
Users frequently complain about the app's expensive subscription fees and the numerous features locked behind paywalls, making it difficult to use the app effectively without paying. Around 30% of users mention issues related to costs and paywalls. Example: 'You can't do anything without paying, and even then, there are more charges.'
3
A significant number of users report encountering fake profiles and scammers, which diminishes trust in the platform. Approximately 25% of users mention issues with fake accounts. Example: 'The app is full of fake profiles and scammers trying to get your money.'
4
Users experience frequent technical issues, such as app crashes, glitches, and problems with the swipe feature, which hinder the user experience. About 15% of users report technical difficulties. Example: 'The app is glitchy and often skips profiles without me touching anything.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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