A significant number of users report frequent app crashes, particularly when attempting to use specific features like cheque deposits or viewing cashback history. Approximately 10% of users seem to be affected by this issue, leading to frustration and potential loss of functionality.

The app crashes every time I try to scan a cheque, making it unusable for this feature.

Users have expressed dissatisfaction with the app's interface, describing it as cluttered and difficult to navigate, especially after recent updates. This affects around 8% of users who find the new layout less intuitive and more cumbersome.

The app's new layout is a cluttered mess, making it hard to navigate and find what I need.

Some users experience difficulties logging into the app, with issues such as being logged out unexpectedly or problems with biometric login. This affects about 5% of users, causing inconvenience and hindering access to their accounts.

The app logs me out for no reason and won't accept my login details, forcing me to visit the bank.

The cheque deposit feature is problematic for some users, with issues like being unable to exit the tutorial or the navigation bar overlapping essential buttons. Approximately 4% of users report this issue, which prevents them from using a key feature of the app.

I can't deposit a cheque because the navigation bar covers the button needed to proceed.