Lively ~ Cycle, Period tracker
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated with the introduction of a premium paywall that restricts access to features they previously enjoyed for free. Approximately 15% of users express dissatisfaction with having to pay for basic tracking features, leading to feelings of betrayal and disappointment. "I loved this app until they decided to limit areas of the app that I had already been using and required me to PAY AGAIN to use them."
2
Users report significant issues with syncing data, particularly with Apple Health and partner syncing features, which leads to incorrect data overwriting and disconnection problems. Around 10% of users have mentioned these syncing issues, which disrupt their experience and data accuracy. "Didn’t sync well with Apple Health, and it would incorrectly overwrite my health data."
3
Some users find the app's recommendations and tips to be repetitive and too generic, reducing the app's perceived value over time. Approximately 8% of users feel that the content does not provide enough unique or personalized insights to justify continued use. "Timely recommendations were repetitive and too generic to make a difference."
4
Users have encountered difficulties with subscription management and obtaining refunds, with some being charged unexpectedly or unable to cancel subscriptions easily. About 12% of users have expressed frustration over these issues, feeling misled by the app's subscription practices. "I signed up for the 7-day trial but I don't see it in my subscriptions and I'm not getting any help to cancel."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.