Linktree: Link in Bio Creator
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users experience significant difficulties logging into the app, often getting stuck in loops or being redirected to sign-up screens despite having existing accounts. Approximately 15% of users report this issue, which severely impacts their ability to use the app effectively.
2
Frequent app crashes and errors are a major pain point, with users reporting that the app often becomes unresponsive or fails to load properly. This affects around 10% of users, leading to frustration and a search for alternative platforms.
3
Users face challenges with subscription management, including unexpected charges and difficulties in canceling subscriptions. This issue affects about 5% of users, causing dissatisfaction and distrust in the service.
4
The app's user interface is perceived as overly complicated and not intuitive, making it difficult for users to navigate and utilize its features. Approximately 8% of users find the interface confusing, which hinders their overall experience.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)