LinkedIn

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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LinkedIn

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of LinkedIn's key feedback

1

Account Restrictions

Many users face account restrictions without clear reasons, often after attempting to verify their identity. This issue affects approximately 20% of users, leading to frustration and inability to access their accounts. Users report that even after submitting required documents, they remain locked out.

My account was restricted without explanation, and despite verifying my ID, I still can't access it.

2

Verification Issues

The identity verification process is problematic, with users unable to complete it successfully. This affects around 15% of users, who find the process cumbersome and ineffective, often leading to account access issues.

I submitted my ID multiple times for verification, but it still doesn't work.

3

Login Difficulties

Users experience repeated login issues, often stuck in loops of verification codes and unable to access their accounts. This affects about 10% of users, causing significant frustration and hindering their ability to use the app.

I can't log in; it keeps asking for a verification code and then returns to the login screen.

4

Job Search Ineffectiveness

The job search feature is criticized for showing irrelevant or fake job listings, affecting approximately 12% of users. Users find the search engine ineffective, with promoted jobs overshadowing relevant opportunities.

The job search is filled with irrelevant listings and doesn't show jobs I'm interested in.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

LinkedIn
LinkedIn receives a mix of positive and negative feedback. Users praise it for being an excellent platform for professional networking and job searching, with many appreciating its ability to connect like-minded professionals globally. However, some users express frustration with account restrictions, verification issues, and customer support.

#2 RUNNER UP

Glassdoor
Glassdoor is appreciated for providing valuable insights into company cultures, salaries, and interview processes, making it a useful tool for job seekers. However, users report issues with the app's functionality, such as search limitations and login problems, and some question the reliability of reviews.

#3 Straggler

Indeed
Indeed receives mixed reviews, with some users finding it helpful for job searching and appreciating its ease of use. However, many users criticize it for hosting fake job listings and not providing adequate responses from employers, leading to concerns about data privacy and the platform's effectiveness.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
LinkedIn
#1 Users Choice
LinkedIn receives a mix of positive and negative feedback. Users praise it for being an excellent platform for professional networking and job searching, with many appreciating its ability to connect like-minded professionals globally. However, some users express frustration with account restrictions, verification issues, and customer support.
Glassdoor
#2 Runner-up
Glassdoor is appreciated for providing valuable insights into company cultures, salaries, and interview processes, making it a useful tool for job seekers. However, users report issues with the app's functionality, such as search limitations and login problems, and some question the reliability of reviews.
Indeed
#3 Straggler
Indeed receives mixed reviews, with some users finding it helpful for job searching and appreciating its ease of use. However, many users criticize it for hosting fake job listings and not providing adequate responses from employers, leading to concerns about data privacy and the platform's effectiveness.

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Nuggets

Major Highlights of the Week

Account Restrictions
Users face frequent and unexplained account restrictions, often without clear communication or resolution from support, leading to significant frustration and loss of access to professional networks.
My account was restricted without any reason, and despite multiple verification attempts, I can't regain access.
Verification Issues
The identity verification process is cumbersome and often fails, leaving users unable to access their accounts despite submitting valid documents multiple times.
I submitted my ID for verification several times, but the system still won't verify me.
Login Loop
Users experience a frustrating login loop where they are repeatedly asked to verify their identity but are unable to complete the process, preventing access to their accounts.
Every time I try to log in, it asks for a verification code, but then it just takes me back to the login screen.
Job Search Irrelevance
The job search feature often returns irrelevant results, even when filters are applied, making it difficult for users to find suitable job opportunities.
Despite setting specific filters, I keep getting job listings that don't match my criteria.
Customer Support Deficiency
Customer support is perceived as unresponsive and unhelpful, often providing generic responses without addressing specific user issues, leading to dissatisfaction.
I've contacted support multiple times about my account issue, but I only receive template responses.
Content Quality Concerns
The platform is criticized for low-quality content and spam, with users expressing frustration over the prevalence of fake profiles and irrelevant posts.
The feed is full of spam and low-quality content, making it hard to find valuable information.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Account Restrictions
Users face frequent and unexplained account restrictions, often without clear communication or resolution from support, leading to significant frustration and loss of access to professional networks.
Verification Issues
The identity verification process is cumbersome and often fails, leaving users unable to access their accounts despite submitting valid documents multiple times.
Login Loop
Users experience a frustrating login loop where they are repeatedly asked to verify their identity but are unable to complete the process, preventing access to their accounts.
Job Search Irrelevance
The job search feature often returns irrelevant results, even when filters are applied, making it difficult for users to find suitable job opportunities.
Customer Support Deficiency
Customer support is perceived as unresponsive and unhelpful, often providing generic responses without addressing specific user issues, leading to dissatisfaction.
Content Quality Concerns
The platform is criticized for low-quality content and spam, with users expressing frustration over the prevalence of fake profiles and irrelevant posts.

Quotes of the week

Hear from some of the most impactful users to drive changes

Every feature about LinkedIn is solid, except the job search can be so off sometimes. No matter how many filters I put on, I repeatedly get jobs not within my selected parameters.
DT6608
My account was restricted due to the ID verification, I do the ID verification, still can't access my account. I try filling out the form to create a case using the email of the account, an error appears every time I try. Manage to create a case using another email when the 'customer service team' replies they close my case because the case needs to be created using the email address from the account.
Linked these nuts
LinkedIn has become a place of discrimination, scammers, shadow banning, and fake jobs. If you want to post a comment you will need to give them your identity. The majority of the jobs are either scams or fake jobs. Harassment by recruiters is an issue, getting unsolicited recruitments for jobs you’re not qualified for or a recruiter who can help you get a job but for a price.
SamVernon

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The quotes of the week

Hear from some of the most impactful users to drive changes
Every feature about LinkedIn is solid, except the job search can be so off sometimes. No matter how many filters I put on, I repeatedly get jobs not within my selected parameters.
Candice Wu
App Store
My account was restricted due to the ID verification, I do the ID verification, still can't access my account. I try filling out the form to create a case using the email of the account, an error appears every time I try. Manage to create a case using another email when the 'customer service team' replies they close my case because the case needs to be created using the email address from the account.
Kelly Williams
Google Play
LinkedIn has become a place of discrimination, scammers, shadow banning, and fake jobs. If you want to post a comment you will need to give them your identity. The majority of the jobs are either scams or fake jobs. Harassment by recruiters is an issue, getting unsolicited recruitments for jobs you’re not qualified for or a recruiter who can help you get a job but for a price.
Koray Okumus
Google Play

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