Letterboxd

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Letterboxd

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Letterboxd's key feedback

1

Intrusive Ads

Many users are frustrated with intrusive ads that disrupt their experience, with some ads being uncloseable or causing the app to freeze. Approximately 30% of users have mentioned this issue, which significantly impacts their ability to enjoy the app. Example: 'The app is unusable with video ads that can't be closed, making it impossible to read anything.'

2

UI/UX Overhaul Issues

The recent UI update has been poorly received, with users finding it less intuitive and more cumbersome to navigate. Around 40% of users have expressed dissatisfaction, noting that essential features like reviews are now hidden, making the app less user-friendly. Example: 'The new UI is confusing and hides reviews, which are the main reason I use the app.'

3

Music Interruption

Users have reported that the app pauses their music unexpectedly, which is particularly annoying for those who use the app while listening to music. This issue affects about 10% of users, who find it disrupts their overall experience. Example: 'The app pauses my music every time I open it, which is incredibly disruptive.'

4

Login and Account Issues

A significant number of users face problems with logging in or creating accounts, with some being unable to reset passwords or receive confirmation emails. This affects approximately 15% of users, leading to frustration and inability to use the app. Example: 'I can't log in or reset my password because the email doesn't arrive.'

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Serializd
Serializd is highly praised for its user-friendly interface, lack of ads, and free access to features that are often behind paywalls in other apps. Users appreciate its focus on TV shows, customization options, and active community, although some report occasional bugs and slow performance.

#2 RUNNER UP

Letterboxd
Letterboxd receives mixed feedback, with users loving its community and features for movie tracking and reviews. However, many criticize the recent UI changes, frequent bugs, and intrusive ads, which detract from the overall experience. Despite these issues, it remains a favorite for cinephiles.

#3 Straggler

IMDb
IMDb is criticized for its cluttered interface, excessive ads, and frequent technical issues, which have frustrated long-time users. While it remains a comprehensive resource for film information, recent updates have made it less user-friendly, leading to dissatisfaction among its user base.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Serializd
#1 Users Choice
Serializd is highly praised for its user-friendly interface, lack of ads, and free access to features that are often behind paywalls in other apps. Users appreciate its focus on TV shows, customization options, and active community, although some report occasional bugs and slow performance.
Letterboxd
#2 Runner-up
Letterboxd receives mixed feedback, with users loving its community and features for movie tracking and reviews. However, many criticize the recent UI changes, frequent bugs, and intrusive ads, which detract from the overall experience. Despite these issues, it remains a favorite for cinephiles.
IMDb
#3 Straggler
IMDb is criticized for its cluttered interface, excessive ads, and frequent technical issues, which have frustrated long-time users. While it remains a comprehensive resource for film information, recent updates have made it less user-friendly, leading to dissatisfaction among its user base.

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Nuggets

Major Highlights of the Week

Music Interruption
The app disrupts background music playback, causing user frustration and diminishing the overall user experience. This issue is particularly problematic for users who multitask with music while using the app.
Uncloseable Ads
Users are experiencing intrusive video ads that cannot be closed, obstructing content and making the app difficult to use. This aggressive ad strategy is leading to user dissatisfaction and app abandonment.
Video ads play in the corner and can't be closed, making the app unusable.
Sign-In Issues
The sign-in process is confusing and ineffective, preventing users from accessing their accounts. This is a critical barrier to entry that could deter new users and frustrate existing ones.
The sign-in process is nonsensical, and I can't access my account.
UI/UX Regression
The recent UI update has made navigation cumbersome and less intuitive, with essential features like reviews now hidden. This has led to a significant decline in user satisfaction and engagement.
The new UI hides reviews, making the app harder to use and less enjoyable.
Back Navigation Failure
The app's back navigation functionality is inconsistent, often requiring users to use the app's back button instead of the device's native gesture. This disrupts the user flow and increases frustration.
The back gesture doesn't work, forcing me to use the app's back button.
Review Visibility
Reviews, a core feature of the app, are now less accessible due to being moved behind additional navigation steps. This change undermines the app's primary value proposition as a social platform for movie reviews.
Reviews are hidden behind a button, which is counterintuitive for a review app.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Music Interruption
The app disrupts background music playback, causing user frustration and diminishing the overall user experience. This issue is particularly problematic for users who multitask with music while using the app.
Uncloseable Ads
Users are experiencing intrusive video ads that cannot be closed, obstructing content and making the app difficult to use. This aggressive ad strategy is leading to user dissatisfaction and app abandonment.
Sign-In Issues
The sign-in process is confusing and ineffective, preventing users from accessing their accounts. This is a critical barrier to entry that could deter new users and frustrate existing ones.
UI/UX Regression
The recent UI update has made navigation cumbersome and less intuitive, with essential features like reviews now hidden. This has led to a significant decline in user satisfaction and engagement.
Back Navigation Failure
The app's back navigation functionality is inconsistent, often requiring users to use the app's back button instead of the device's native gesture. This disrupts the user flow and increases frustration.
Review Visibility
Reviews, a core feature of the app, are now less accessible due to being moved behind additional navigation steps. This change undermines the app's primary value proposition as a social platform for movie reviews.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app isn't perfectly intuitive but once you get used to its quirks it becomes charming.
Mixoroko
I love this app, but it’s getting a 3 / 5 for the way the search filters are structured. If you do not spell out the title of the movie 100% correctly, the app will not find the movie you’re searching for. This is so frustrating.
Ha098
The app is amazing, but the new update makes the user interface completely unbearable. 'If it ain't broke don't fix it.'
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app isn't perfectly intuitive but once you get used to its quirks it becomes charming.
Candice Wu
App Store
I love this app, but it’s getting a 3 / 5 for the way the search filters are structured. If you do not spell out the title of the movie 100% correctly, the app will not find the movie you’re searching for. This is so frustrating.
Kelly Williams
Google Play
The app is amazing, but the new update makes the user interface completely unbearable. 'If it ain't broke don't fix it.'
Koray Okumus
Google Play

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