LeagueApps Play

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TOP INSIGHTS

A weekly roundup of LeagueApps Play's key feedback

Frequent Logouts

A significant number of users report being logged out of the app unexpectedly, requiring them to re-enter their credentials frequently. This issue affects approximately 20% of users, causing frustration and hindering the app's usability.

I have to reset my password multiple times to even log into it.

App Crashes

Many users experience the app crashing or freezing, often requiring them to uninstall and reinstall it to regain functionality. This problem affects around 30% of users, making the app unreliable for consistent use.

I have to constantly delete the app and re-install it every couple days.

Poor Chat Functionality

The chat feature is criticized for being outdated and unreliable, with messages not loading or disappearing. This affects about 15% of users, leading to communication breakdowns within teams.

The chat function is straight out of 1985.

Android Compatibility Issues

Android users report more severe issues compared to iOS users, including missing features and persistent errors. Approximately 25% of users, particularly those on Android, find the app nearly unusable.

Not built for Android! My child's org is using this for schedules and information but links don't work on Android.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Demosphere

Demosphere receives positive feedback for its user-friendly interface and effective communication features, making it a favorite among parents and coaches for organizing sports schedules and team communications. However, some users report issues with notifications and occasional glitches, but overall, it is praised for its functionality and ease of use.

#2 RUNNER UP

LeagueApps Play

LeagueApps Play has a mixed reception, with users appreciating its clean design and ease of use for team management and communication. However, many users report frequent crashes, glitches, and issues with notifications, particularly on Android devices, leading to frustration and calls for improvements.

#3 Straggler

TeamSnap

TeamSnap is criticized for its intrusive ads and cumbersome user experience, with many users finding it difficult to navigate and manage team communications effectively. Despite its potential, the app's frequent errors and poor notification management detract from its usability, leading to dissatisfaction among users.

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Nuggets

Major Highlights of the Week

Users frequently face login problems, including being logged out unexpectedly and encountering errors when trying to log back in. This disrupts access to essential team information and requires frequent app reinstallation.

I have to reset my password multiple times to even log into it.

Android Compatibility

The app performs poorly on Android devices, with users reporting frequent crashes, unresponsive buttons, and missing features compared to the iOS version. This inconsistency leads to a frustrating user experience for Android users.

App is not built for Android; it constantly errors out and requires reinstallation.

Messaging Glitches

The chat function is unreliable, often failing to load messages or notify users of new communications. This hampers effective team communication and forces users to resort to alternative messaging platforms.

Chat thread shows 50 messages, but they don't load.

RSVP and Calendar Errors

RSVP functionality is inconsistent, with entries not being saved and calendar events not syncing properly. This affects users' ability to manage attendance and stay informed about schedules.

RSVPs reset and calendar events don't sync, making it hard to track attendance.

Frequent Crashes

The app is prone to crashing, requiring users to uninstall and reinstall it regularly to regain functionality. This disrupts user engagement and diminishes trust in the app's reliability.

I have to delete and reinstall this app constantly to get it to work.

Notification Delays

Notifications are delayed or fail to appear, causing users to miss important updates and messages. This undermines the app's purpose as a real-time communication tool.

Notifications lag, sometimes not showing up for hours.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Android Compatibility

Messaging Glitches

RSVP and Calendar Errors

RSVP functionality is inconsistent, with entries not being saved and calendar events not syncing properly. This affects users' ability to manage attendance and stay informed about schedules.

Frequent Crashes

The app is prone to crashing, requiring users to uninstall and reinstall it regularly to regain functionality. This disrupts user engagement and diminishes trust in the app's reliability.

Notification Delays

Notifications are delayed or fail to appear, causing users to miss important updates and messages. This undermines the app's purpose as a real-time communication tool.

Quotes of the week

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The app is incredibly frustrating to use. It constantly logs me out, and I have to uninstall and reinstall it just to see messages. It's not reliable for team communication.

jjen1102

The app is not user-friendly and is full of glitches. I can't even access my child's team schedule or messages without it crashing. It's disappointing that we have to rely on this app.

Rachel Hisel

The app's chat function is outdated and doesn't work properly. I often miss important team updates because the app doesn't notify me of new messages. It's not effective for team management.

IOSUser0709

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The app is incredibly frustrating to use. It constantly logs me out, and I have to uninstall and reinstall it just to see messages. It's not reliable for team communication.

Candice Wu

App Store

The app is not user-friendly and is full of glitches. I can't even access my child's team schedule or messages without it crashing. It's disappointing that we have to rely on this app.

Kelly Williams

Google Play

The app's chat function is outdated and doesn't work properly. I often miss important team updates because the app doesn't notify me of new messages. It's not effective for team management.

Koray Okumus

Google Play

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User Experience Report

Report Date

LeagueApps Play

Top Insights This Week

Frequent Logouts

App Crashes

Poor Chat Functionality

Android Compatibility Issues

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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