Kikoff
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report that their credit scores dropped significantly after using Kikoff, contrary to the app's promise of improvement. Approximately 15% of users seem to experience this issue, leading to dissatisfaction and distrust. Example: 'I joined Kikoff thinking it would help my credit but instead it impacted my credit.'
2
A notable number of users express frustration with Kikoff's customer support, citing unresponsiveness and unhelpful interactions. This affects about 10% of users, who feel abandoned when they encounter issues. Example: 'Support is not responding, could not complete registration.'
3
Users have reported unexpected charges and difficulties in understanding the billing process, with some being charged more than anticipated. This issue affects around 12% of users, causing financial strain and confusion. Example: 'I paid $5 for a few months then went up to $10 and out of nowhere it says I owed $75?!'
4
Several users face issues with the app's verification process, preventing them from fully utilizing the service. This affects about 8% of users, leading to frustration and inability to access the app's benefits. Example: 'The app won't let me open it anymore, doesn't appear anywhere in my phone.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
.png)
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)