Kik Messaging & Chat App
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 40%, report being overwhelmed by bots and spam messages, which disrupt their experience and make the app unusable. Users feel that reporting these bots is ineffective as the support team does not address the issue.
2
Around 30% of users experience difficulties logging in or creating new accounts, often receiving error messages about invalid emails or outdated app versions, despite having the latest updates. This issue prevents users from accessing the app entirely.
3
Approximately 25% of users are frustrated with the excessive and intrusive ads that interrupt their experience, sometimes even opening web pages without user interaction. This has led to a decline in user satisfaction and app usability.
4
About 20% of users report that messages are often delayed or not delivered at all, which severely impacts the app's primary function as a messaging platform. This issue is compounded by a lack of timely notifications.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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