Handshake

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Handshake 's key feedback

Login and Access Issues

Many users report difficulties logging in or accessing their accounts, with issues like endless loops, verification code failures, and inability to log in with existing accounts. Approximately 20% of users seem to be affected by these access problems.

I can't log in; it keeps looping back to the start screen.

Irrelevant Job Recommendations

Users frequently receive job recommendations that do not match their qualifications, location preferences, or career interests, leading to frustration. This issue affects about 15% of users.

I keep getting job offers unrelated to my field and far from my location.

App Functionality and Bugs

The app is plagued with bugs, such as crashing, freezing, and not saving changes, which hinders user experience. Around 10% of users have reported these technical issues.

The app crashes every time I try to update my profile.

Spam and Unwanted Messages

Users are overwhelmed by spammy job offers and irrelevant recruiter messages, which are often automated and not tailored to their profiles. This problem affects approximately 12% of users.

I receive constant spam messages from recruiters for jobs I'm not interested in.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Handshake

Handshake receives mixed feedback. Users appreciate its user-friendly interface and the ease of applying for jobs, but many criticize the app for technical issues, irrelevant job recommendations, and spam. Some users find it helpful for students, while others are frustrated by its limitations and bugs.

#2 RUNNER UP

LinkedIn is praised for its networking capabilities and professional resources, but users express frustration with its premium features and account restrictions. Some users find it essential for job searching and career development, while others criticize it for being overly commercialized and having a cumbersome user experience.

#3 Straggler

Indeed

Indeed is valued for its job search capabilities and ease of use, but users report issues with spam, fake job listings, and irrelevant job recommendations. While some users have successfully found jobs through the platform, others are disappointed by the lack of employer responses and the prevalence of scams.

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Nuggets

Major Highlights of the Week

Location Mismatch

Users are frustrated with job recommendations that do not align with their specified location preferences, often receiving suggestions from distant states or irrelevant fields.

Despite setting my location preferences, I keep getting job recommendations from across the country.

Many users experience difficulties logging into the app, facing endless loops or verification code issues, which hinders their ability to access the platform.

I can't log in as the app keeps asking for a verification code that never arrives.

Profile Errors

Users report inaccuracies in their profiles, such as incorrect majors or job goals, which lead to irrelevant job recommendations and recruiter messages.

The app incorrectly lists my major, leading to irrelevant job offers.

Spam and Scams

The platform is criticized for allowing spammy and scam job postings, with users receiving irrelevant or low-quality job offers that do not match their qualifications.

I keep getting spam job offers that are unrelated to my field and qualifications.

App Crashes

Frequent app crashes and glitches prevent users from completing tasks such as uploading resumes or accessing messages, leading to a poor user experience.

The app crashes every time I try to upload my resume, making it unusable.

Social Media Features

Users are dissatisfied with the app's social media-like features, preferring a more focused job search experience without unnecessary content.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Location Mismatch

Users are frustrated with job recommendations that do not align with their specified location preferences, often receiving suggestions from distant states or irrelevant fields.

Many users experience difficulties logging into the app, facing endless loops or verification code issues, which hinders their ability to access the platform.

Profile Errors

Users report inaccuracies in their profiles, such as incorrect majors or job goals, which lead to irrelevant job recommendations and recruiter messages.

Spam and Scams

The platform is criticized for allowing spammy and scam job postings, with users receiving irrelevant or low-quality job offers that do not match their qualifications.

App Crashes

Frequent app crashes and glitches prevent users from completing tasks such as uploading resumes or accessing messages, leading to a poor user experience.

Social Media Features

Users are dissatisfied with the app's social media-like features, preferring a more focused job search experience without unnecessary content.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is frustrating to use because it constantly logs me out and doesn't let me sign back in, making it impossible to access job opportunities. The location filters don't work, showing me jobs from other states despite setting my preferences. It's disappointing that the app doesn't function as expected.

Ethan F

Week of July 24th, 2025

Handshake is great for finding internships and entry-level jobs, but the algorithm often sends unrelated job notifications. It would be helpful if recruiters paid more attention to students' qualifications and career goals to ensure opportunities align better.

Ali Ahmed Nawaz Sipra

Week of July 24th, 2025

I appreciate the focus on student job opportunities, but the app needs better spam filtering and engagement tools. I receive irrelevant job recommendations and spam messages, which makes the job search process frustrating.

David Nash

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Handshake

Top Insights This Week

Login and Access Issues

Irrelevant Job Recommendations

App Functionality and Bugs

Spam and Unwanted Messages

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts