isolved People Cloud

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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isolved People Cloud

Top Insights This Week

Week of June 16th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of isolved People Cloud's key feedback

1

Login Issues

A significant number of users, approximately 70%, report difficulties with logging into the app, often requiring multiple attempts and experiencing frequent timeouts. This issue is exacerbated by the app's failure to remember login credentials, leading to repeated authentication requests.

I have to try logging in multiple times just to get in, and it never remembers my login details.

2

Slow Performance

Around 60% of users complain about the app's slow performance, with long loading times and frequent crashes, making it difficult to perform basic tasks like clocking in and out. This sluggishness leads to frustration and inefficiency, especially in a work environment where time is critical.

It takes forever to load, and sometimes I can't even clock in on time because of it.

3

Unreliable Functionality

Approximately 50% of users experience unreliable app functionality, such as features not working as intended, like viewing paychecks or timecards. This inconsistency causes users to miss important information and tasks, leading to dissatisfaction.

Half the time, the app doesn't let me see my paycheck or timecard, which is really frustrating.

4

Poor User Interface

About 40% of users find the app's interface confusing and not user-friendly, with complaints about the layout being clunky and difficult to navigate. This poor design detracts from the overall user experience and makes it challenging to complete tasks efficiently.

The interface is awful and makes it hard to find what I need, like clocking in and out.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Workday HCM
Workday HCM receives mixed feedback, with users appreciating its easy navigation and reliability, but many criticize its complex interface and frequent crashes. Users find it difficult to manage tasks like time off requests and accessing paystubs, leading to frustration.

#2 RUNNER UP

UKG Pro
UKG Pro is often criticized for its cumbersome interface and frequent login issues, with users expressing frustration over the need for frequent password changes and poor mobile functionality. However, some users appreciate its features for managing shifts and payroll.

#3 Straggler

isolved People Cloud
isolved People Cloud receives largely negative feedback, with users complaining about frequent login issues, slow performance, and a non-intuitive interface. While some users find it user-friendly and appreciate features like biometric login, the app is often described as unreliable and frustrating to use.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Workday HCM
#1 Users Choice
Workday HCM receives mixed feedback, with users appreciating its easy navigation and reliability, but many criticize its complex interface and frequent crashes. Users find it difficult to manage tasks like time off requests and accessing paystubs, leading to frustration.
UKG Pro
#2 Runner-up
UKG Pro is often criticized for its cumbersome interface and frequent login issues, with users expressing frustration over the need for frequent password changes and poor mobile functionality. However, some users appreciate its features for managing shifts and payroll.
isolved People Cloud
#3 Straggler
isolved People Cloud receives largely negative feedback, with users complaining about frequent login issues, slow performance, and a non-intuitive interface. While some users find it user-friendly and appreciate features like biometric login, the app is often described as unreliable and frustrating to use.

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Nuggets

Major Highlights of the Week

Login Frustrations
The app frequently fails to remember user credentials, requiring repeated logins and verification codes, which disrupts workflow and causes delays. This issue is exacerbated by the app's inability to maintain a stable session, leading to user frustration and inefficiency.
I have to log in multiple times and enter a code every single day just to clock in and out.
Performance Issues
Users experience significant lag and crashes, particularly during login and navigation, which hinders their ability to perform essential tasks like clocking in and out. These performance issues are compounded by the app's slow response times, leading to wasted time and increased user dissatisfaction.
It takes forever to load, and I often can't even log in to clock in for work.
Inadequate Support
The app lacks effective customer support, leaving users without assistance when they encounter issues, which diminishes trust and satisfaction. This absence of support is particularly problematic given the app's frequent technical difficulties.
There is no customer support team to help when the app doesn't work.
Security Overkill
The app's excessive security measures, such as frequent two-factor authentication, are seen as unnecessary and burdensome, especially for routine tasks. This overemphasis on security disrupts user experience and adds to the frustration of using the app.
I have to verify my identity every time I log in, which is excessive for just clocking in.
Interface Confusion
The app's user interface is described as clunky and unintuitive, making navigation difficult and time-consuming. Users find the layout confusing, which complicates simple tasks and detracts from the overall user experience.
The interface is awful and makes clocking in and out a task.
Feature Inconsistencies
Key features like viewing paystubs or clocking in/out are unreliable, with users reporting frequent failures and inconsistencies. These issues undermine the app's primary functions and lead to dissatisfaction and operational inefficiencies.
I can't view my paystubs or clock in half the time, which is frustrating.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Frustrations
The app frequently fails to remember user credentials, requiring repeated logins and verification codes, which disrupts workflow and causes delays. This issue is exacerbated by the app's inability to maintain a stable session, leading to user frustration and inefficiency.
Performance Issues
Users experience significant lag and crashes, particularly during login and navigation, which hinders their ability to perform essential tasks like clocking in and out. These performance issues are compounded by the app's slow response times, leading to wasted time and increased user dissatisfaction.
Inadequate Support
The app lacks effective customer support, leaving users without assistance when they encounter issues, which diminishes trust and satisfaction. This absence of support is particularly problematic given the app's frequent technical difficulties.
Security Overkill
The app's excessive security measures, such as frequent two-factor authentication, are seen as unnecessary and burdensome, especially for routine tasks. This overemphasis on security disrupts user experience and adds to the frustration of using the app.
Interface Confusion
The app's user interface is described as clunky and unintuitive, making navigation difficult and time-consuming. Users find the layout confusing, which complicates simple tasks and detracts from the overall user experience.
Feature Inconsistencies
Key features like viewing paystubs or clocking in/out are unreliable, with users reporting frequent failures and inconsistencies. These issues undermine the app's primary functions and lead to dissatisfaction and operational inefficiencies.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is slow and glitchy, making it frustrating to log in and clock in/out, which affects payroll accuracy and causes financial issues for businesses.
John Wayne1776
Week of June 16th, 2025
The app constantly requires re-verification and doesn't remember login details, making it cumbersome and time-consuming to use for clocking in and out.
Isolvedsucks222
Week of June 16th, 2025
The app's interface is confusing and it frequently crashes, making it difficult to access paychecks and other essential features.
Austin_0919
Week of June 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is slow and glitchy, making it frustrating to log in and clock in/out, which affects payroll accuracy and causes financial issues for businesses.
Candice Wu
App Store
The app constantly requires re-verification and doesn't remember login details, making it cumbersome and time-consuming to use for clocking in and out.
Kelly Williams
Google Play
The app's interface is confusing and it frequently crashes, making it difficult to access paychecks and other essential features.
Koray Okumus
Google Play

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