IMDb

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of IMDb's key feedback

App Freezing Issues

A significant number of users, approximately 30%, report that the app frequently freezes, especially after recent updates, making it unusable for browsing movie and show information.

The app freezes every time I try to look up a movie, making it completely useless.

Excessive Advertisements

Around 20% of users are frustrated with the overwhelming number of ads, which disrupt the user experience and make navigation difficult, often leading to accidental clicks.

The app is overloaded with ads, making it hard to use without accidentally clicking on something unwanted.

Login and Account Issues

Approximately 10% of users experience problems with logging in or recovering their accounts, often finding the process cumbersome and lacking necessary features like a 'forgot password' option.

I can't log into my account because there's no option to reset my password, which is incredibly frustrating.

Inadequate Sorting and Filtering

About 15% of users are dissatisfied with the app's inability to sort or filter content effectively, such as sorting an actor's work by role, which hinders their ability to find specific information.

I couldn't sort an actor's work by role, which made finding his latest movie a hassle.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Letterboxd

Letterboxd is praised for its community-driven platform that allows users to rate and review movies, create lists, and engage with friends. However, users express frustration over the lack of TV show support and occasional login issues.

#2 RUNNER UP

IMDb

IMDb receives mixed feedback, with users appreciating its comprehensive movie and TV information, ease of use, and minimal ads. However, some users criticize the app for frequent freezes, slow loading times, and perceived bias towards Amazon Prime content.

#3 Straggler

Rotten Tomatoes

Rotten Tomatoes is criticized for its lack of critic reviews and unreliable features, leading users to prefer the website over the app. Users express disappointment over the app's inability to track preferences and provide accurate movie information.

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Nuggets

Major Highlights of the Week

App Freezing Issues

The app frequently freezes, especially after updates, making it unusable for many users. This issue is prevalent across various devices and operating systems, indicating a critical need for stability improvements.

The app freezes every time I try to view a movie page, making it completely unusable.

Ad Overload

Excessive ads are disrupting the user experience, causing frustration and app crashes. Users report that the app's focus on ads over content is degrading its usability.

The app is overloaded with ads, making it difficult to navigate and causing frequent crashes.

Users face difficulties with login processes, including repeated login prompts and inability to reset passwords. These issues hinder access and contribute to a negative user experience.

I can't log in without being asked to re-enter my credentials every time I open the app.

Review Manipulation Concerns

There are allegations of biased review filtering and manipulation, leading to distrust among users. This perception of censorship is damaging the app's credibility.

IMDb deletes reviews that don't align with certain agendas, which feels like censorship.

Navigation and Usability Problems

The app's navigation is cumbersome, with users unable to return to previous pages or experiencing unexpected page jumps. This disrupts the browsing experience and frustrates users.

After viewing a movie, the app doesn't return to the same spot, forcing me to start over.

Content Misleading Expectations

Users are misled into believing they can watch full movies, only to find trailers and ads. This miscommunication about content availability is causing dissatisfaction.

I downloaded the app to watch movies, but it only shows trailers and ads.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

App Freezing Issues

Ad Overload

Excessive ads are disrupting the user experience, causing frustration and app crashes. Users report that the app's focus on ads over content is degrading its usability.

Users face difficulties with login processes, including repeated login prompts and inability to reset passwords. These issues hinder access and contribute to a negative user experience.

Review Manipulation Concerns

There are allegations of biased review filtering and manipulation, leading to distrust among users. This perception of censorship is damaging the app's credibility.

Navigation and Usability Problems

The app's navigation is cumbersome, with users unable to return to previous pages or experiencing unexpected page jumps. This disrupts the browsing experience and frustrates users.

Content Misleading Expectations

Users are misled into believing they can watch full movies, only to find trailers and ads. This miscommunication about content availability is causing dissatisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but recent updates have made it unusable. It constantly freezes and crashes, making it impossible to browse movies or shows. Please fix these issues as soon as possible.

JMarkJohns

Week of June 6th, 2025

The app is overloaded with ads, making it difficult to navigate and causing my phone to overheat. It's frustrating to see the focus on ads rather than improving the user experience.

Treulant

Week of June 6th, 2025

I love the app for its comprehensive movie database, but the organization of information is disorganized. Images and videos are scattered, and finding episodes is not intuitive. Improving the layout would enhance user experience.

eyeaton

Week of June 6th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but recent updates have made it unusable. It constantly freezes and crashes, making it impossible to browse movies or shows. Please fix these issues as soon as possible.

Candice Wu

App Store

The app is overloaded with ads, making it difficult to navigate and causing my phone to overheat. It's frustrating to see the focus on ads rather than improving the user experience.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

IMDb

Top Insights This Week

App Freezing Issues

Excessive Advertisements

Login and Account Issues

Inadequate Sorting and Filtering

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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