sendit - get it now

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

sendit - get it now

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of sendit - get it now's key feedback

1

Bot Interference

A significant number of users, approximately 15%, report issues with bots sending generic or fake questions, which diminishes the authenticity of interactions on the app.

The app is good, but it's annoying how many questions are just from bots.

2

Feature Paywall

Around 10% of users express frustration over essential features being locked behind a paywall, such as seeing who sent messages, which they feel should be more accessible.

I love the app, but having to pay to see who sent messages is frustrating.

3

Inappropriate Content

Approximately 5% of users are concerned about the lack of content moderation, leading to inappropriate or offensive questions being sent, which affects their experience negatively.

The app would be great if it wasn't for the inappropriate questions people send.

4

Login Issues

About 5% of users experience persistent login issues, particularly with the app looping back to the age input screen, preventing them from accessing their accounts.

I can't log in because it keeps asking for my age and then loops back to the same screen.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

#2 RUNNER UP

#3 Straggler

Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
#1 Users Choice
#2 Runner-up
#3 Straggler

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Bot Overload
Users are frustrated with the prevalence of bots sending generic or fake questions, which diminishes the authenticity of interactions. This issue undermines the app's core value proposition of genuine social connection.
Although answering questions is fun, a lot of times it’s just random or sent by a bot made to look like a random person.
AI Missteps
The AI-generated content often includes inaccurate or inappropriate information, leading to user discomfort and privacy concerns. This misalignment with user expectations can damage trust and user satisfaction.
The AI of sendit generated a bunch of personal information that I didn't want public.
Login Loop
Some users experience a frustrating login loop where they are repeatedly asked to enter their age and log into Snapchat without progressing. This technical issue prevents users from accessing the app entirely.
I try logging in to my Snapchat with this app and it keeps asking me for my age and log to my Snapchat over and over again.
Inappropriate Content
Users are receiving inappropriate or offensive questions, which can lead to negative experiences and potential harassment. This issue highlights the need for better content moderation and user protection features.
It's pretty fun to be on but people won't stop asking me WEIRD questions it's disgusting and disrespectful.
Feature Paywall
The app's monetization strategy, which places key features behind a paywall, is perceived as overly aggressive and detracts from the user experience. This approach may limit user engagement and retention.
If it was less greedy and less features were paywalled it would be a peak app imo.
Profile Management Issues
Users face difficulties in managing their profiles, such as being unable to delete old messages or update profile information. These limitations hinder user control and personalization of their app experience.
Every time I try to edit or delete anything from the profile section, it won't go away when needed or update the profile information when necessary.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Bot Overload
Users are frustrated with the prevalence of bots sending generic or fake questions, which diminishes the authenticity of interactions. This issue undermines the app's core value proposition of genuine social connection.
AI Missteps
The AI-generated content often includes inaccurate or inappropriate information, leading to user discomfort and privacy concerns. This misalignment with user expectations can damage trust and user satisfaction.
Login Loop
Some users experience a frustrating login loop where they are repeatedly asked to enter their age and log into Snapchat without progressing. This technical issue prevents users from accessing the app entirely.
Inappropriate Content
Users are receiving inappropriate or offensive questions, which can lead to negative experiences and potential harassment. This issue highlights the need for better content moderation and user protection features.
Feature Paywall
The app's monetization strategy, which places key features behind a paywall, is perceived as overly aggressive and detracts from the user experience. This approach may limit user engagement and retention.
Profile Management Issues
Users face difficulties in managing their profiles, such as being unable to delete old messages or update profile information. These limitations hinder user control and personalization of their app experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

Although answering questions is fun, a lot of times it’s just random or sent by a bot made to look like a random person, and the app has been getting more greedy with sendit diamond being $9 a week. If it was less greedy and less features were paywalled it would be a peak app imo
k. cala
Week of July 23rd, 2025
In the red flag section it said and I quote 'he cries about his dead dog...still. that's a lot of feelings for a middle schooler.' And then proceeds to make fun of them later
Anonymous jrbbukdngxyopwkbdg#1
Week of July 23rd, 2025
I dislike how to voice keyboard is unaccessible between answering questions I rely on a technology to talk flash for at the spell since I have a disability that I can't spell and I struggle to use this app because that functionality gone and also autocorrect ain't their neither which makes it even harder
A Google user
Week of July 23rd, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
Although answering questions is fun, a lot of times it’s just random or sent by a bot made to look like a random person, and the app has been getting more greedy with sendit diamond being $9 a week. If it was less greedy and less features were paywalled it would be a peak app imo
Candice Wu
App Store
In the red flag section it said and I quote 'he cries about his dead dog...still. that's a lot of feelings for a middle schooler.' And then proceeds to make fun of them later
Kelly Williams
Google Play
I dislike how to voice keyboard is unaccessible between answering questions I rely on a technology to talk flash for at the spell since I have a disability that I can't spell and I struggle to use this app because that functionality gone and also autocorrect ain't their neither which makes it even harder
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore