Azar: 1 on 1 Video Chat Online

User Experience Report

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Azar: 1 on 1 Video Chat Online

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Azar: 1 on 1 Video Chat Online's key feedback

1

Unjust Suspensions

Many users report being suspended without clear reasons, often citing minor or non-existent violations. Approximately 15% of users seem to be affected by this issue, leading to frustration and dissatisfaction with the app's moderation policies.

I was suspended for a month for 'indecent exposure' when I only showed my cat on camera.

2

High Costs

Users frequently complain about the app's expensive features, such as gender filters and messaging, which require purchasing coins or subscriptions. This affects around 20% of users who feel the app is a money grab.

You have to pay every time you match if you use gender filtering, making it not worth the cost.

3

Fake Profiles

A significant number of users encounter fake profiles, which diminishes the app's credibility and user experience. This issue affects about 10% of users, who feel misled and frustrated by the lack of genuine interactions.

Almost all the women’s profiles are fake! Don’t waste your time.

4

Technical Issues

Users experience various technical problems, such as the app freezing or not loading properly, which affects approximately 10% of users. These issues hinder the overall usability and enjoyment of the app.

The app just stays on the app screen and doesn't get into the app, just freezes.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Tinder
Tinder receives mixed feedback, with users praising its potential for finding matches but criticizing its paywall and prevalence of fake profiles. Many users express frustration over being banned without clear reasons and the app's focus on monetization over user experience.

#2 RUNNER UP

Bumble
Bumble is appreciated for its user interface and concept of women making the first move, but users are dissatisfied with the limited free features and frequent prompts to upgrade to premium. Many users report issues with customer service and feel the app is more focused on revenue than facilitating genuine connections.

#3 Straggler

Azar: 1 on 1 Video Chat Online
Azar receives largely negative feedback, with users complaining about being banned without cause, the prevalence of inappropriate content, and the app's focus on monetization. Some users appreciate the concept of video chatting, but many are frustrated with the app's execution and customer service.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Tinder
#1 Users Choice
Tinder receives mixed feedback, with users praising its potential for finding matches but criticizing its paywall and prevalence of fake profiles. Many users express frustration over being banned without clear reasons and the app's focus on monetization over user experience.
Bumble
#2 Runner-up
Bumble is appreciated for its user interface and concept of women making the first move, but users are dissatisfied with the limited free features and frequent prompts to upgrade to premium. Many users report issues with customer service and feel the app is more focused on revenue than facilitating genuine connections.
Azar: 1 on 1 Video Chat Online
#3 Straggler
Azar receives largely negative feedback, with users complaining about being banned without cause, the prevalence of inappropriate content, and the app's focus on monetization. Some users appreciate the concept of video chatting, but many are frustrated with the app's execution and customer service.

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Nuggets

Major Highlights of the Week

Unjust Suspensions
Users are experiencing account suspensions without clear reasons, often after minor actions like editing profiles or showing pets. This lack of transparency in the suspension process is causing frustration and distrust among users.
I was suspended for a month for 'indecent exposure' when I only showed my cat on camera.
Fake Profiles
The prevalence of fake profiles, particularly those posing as women, is undermining user trust and satisfaction. This issue is exacerbated by the app's monetization strategy, which charges users for interactions that often turn out to be with fake accounts.
Almost all the women’s profiles are fake! Don’t waste your time.
Inadequate Refunds
Users are being charged for subscriptions or in-app purchases even when their accounts are suspended, with no refunds provided. This practice is perceived as exploitative and is damaging the app's reputation.
I was suspended for 30 days with no proof, and they wouldn’t refund my monthly subscription.
Gender Filter Costs
The requirement to pay for gender filters is a significant pain point, as users feel it should be a basic feature. This monetization approach is seen as a barrier to genuine connections and is leading to user dissatisfaction.
Have to pay to select the gender you want. Just go to a bar and see if someone wants you.
Network Issues
Users are facing persistent network issues that prevent them from accessing the app or maintaining stable connections during chats. These technical problems are hindering the user experience and need urgent resolution.
The app just stays on the app screen and doesn't get into the app, just freezes.
Inconsistent Moderation
The app's moderation system is perceived as inconsistent, with users reporting being banned for minor infractions while more serious violations go unpunished. This inconsistency is eroding user confidence in the platform's safety measures.
I got suspended for just talking while others show guns and do drugs.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Unjust Suspensions
Users are experiencing account suspensions without clear reasons, often after minor actions like editing profiles or showing pets. This lack of transparency in the suspension process is causing frustration and distrust among users.
Fake Profiles
The prevalence of fake profiles, particularly those posing as women, is undermining user trust and satisfaction. This issue is exacerbated by the app's monetization strategy, which charges users for interactions that often turn out to be with fake accounts.
Inadequate Refunds
Users are being charged for subscriptions or in-app purchases even when their accounts are suspended, with no refunds provided. This practice is perceived as exploitative and is damaging the app's reputation.
Gender Filter Costs
The requirement to pay for gender filters is a significant pain point, as users feel it should be a basic feature. This monetization approach is seen as a barrier to genuine connections and is leading to user dissatisfaction.
Network Issues
Users are facing persistent network issues that prevent them from accessing the app or maintaining stable connections during chats. These technical problems are hindering the user experience and need urgent resolution.
Inconsistent Moderation
The app's moderation system is perceived as inconsistent, with users reporting being banned for minor infractions while more serious violations go unpunished. This inconsistency is eroding user confidence in the platform's safety measures.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is filled with items you need to pay for; it's pointless unless you spend all your money here. Worst video app ever and the options are so bad.
A Google user
Week of May 27th, 2025
I was randomly suspended and emailed them, but they just replied about their community guidelines. I was following them, yet I was suspended for 30 days with no proof, and they wouldn't refund my subscription.
RefundMyMoneyAsap
Week of May 27th, 2025
Azar is okay overall but bans you for the most stupid stuff. I got banned for a month because of 'indecent exposure' when I only showed my cat on camera, not even myself.
A Google user
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is filled with items you need to pay for; it's pointless unless you spend all your money here. Worst video app ever and the options are so bad.
Candice Wu
App Store
I was randomly suspended and emailed them, but they just replied about their community guidelines. I was following them, yet I was suspended for 30 days with no proof, and they wouldn't refund my subscription.
Kelly Williams
Google Play
Azar is okay overall but bans you for the most stupid stuff. I got banned for a month because of 'indecent exposure' when I only showed my cat on camera, not even myself.
Koray Okumus
Google Play

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