Walk City - Step Counter

User Experience Report

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Walk City - Step Counter

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Walk City - Step Counter's key feedback

1

Reward Reduction

Users experience a decrease in points earned per step over time, making it harder to accumulate rewards. Approximately 15% of users report this issue, feeling that the app intentionally restricts reward earning. "Despite walking 12,000 steps, the app reduced my points from 50 to 30, making it difficult to earn rewards."

2

Excessive Ads

The app bombards users with ads, significantly hindering the user experience and making it time-consuming to claim rewards. Around 20% of users express frustration over the overwhelming number of ads. "I have to watch multiple ads just to claim a single energy unit, which is a waste of time."

3

Step Counting Issues

Some users report that the app fails to accurately count their steps, leading to discrepancies in earned rewards. This issue affects about 10% of users, who find the app unreliable for tracking their activity. "The app doesn't count my steps correctly, showing far fewer steps than I actually walked."

4

Redemption Problems

Users face difficulties redeeming their earned rewards, with frequent 'out of stock' messages and unsuccessful withdrawal attempts. Approximately 25% of users encounter this problem, leading to dissatisfaction with the app's reward system. "I reached the required amount for withdrawal, but the app says rewards are out of stock, making it impossible to redeem."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

WalkTask
WalkTask receives positive feedback for its reliability and ease of use, with users appreciating its straightforward rewards system. However, some users express concerns about the app's occasional glitches and the need for more diverse reward options.

#2 RUNNER UP

Walk City - Step Counter
Walk City has mixed reviews; users appreciate its concept of earning rewards for walking, but many are frustrated by the excessive ads and issues with redeeming rewards. Some users report technical glitches and question the app's legitimacy.

#3 Straggler

Sweatcoin
Sweatcoin is praised for motivating users to walk more, but many users are disappointed with the slow accumulation of rewards and the limited availability of gift cards. The app's frequent ads and technical issues also draw criticism.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
WalkTask
#1 Users Choice
WalkTask receives positive feedback for its reliability and ease of use, with users appreciating its straightforward rewards system. However, some users express concerns about the app's occasional glitches and the need for more diverse reward options.
Walk City - Step Counter
#2 Runner-up
Walk City has mixed reviews; users appreciate its concept of earning rewards for walking, but many are frustrated by the excessive ads and issues with redeeming rewards. Some users report technical glitches and question the app's legitimacy.
Sweatcoin
#3 Straggler
Sweatcoin is praised for motivating users to walk more, but many users are disappointed with the slow accumulation of rewards and the limited availability of gift cards. The app's frequent ads and technical issues also draw criticism.

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Nuggets

Major Highlights of the Week

Ad Overload
Excessive ads disrupt user experience, requiring multiple ad views to claim rewards, which frustrates users and diminishes app engagement. Users are forced to watch several ads to earn minimal rewards, making the process tedious and time-consuming.
Watching ads to claim rewards is excessive and frustrating.
Step Count Errors
The app fails to accurately track steps, leading to discrepancies between actual steps taken and those recorded, which undermines user trust. Users report significant differences between their device's step count and the app's recorded steps.
The app's step count is much lower than my device's count.
Redemption Issues
Users face difficulties redeeming rewards due to frequent 'out of stock' messages, causing dissatisfaction and questioning the app's legitimacy. Attempts to redeem rewards often result in errors or unavailability, leading to user frustration.
Rewards are always out of stock when I try to redeem them.
Point Reduction
The app reduces the number of points users can earn over time, which discourages continued use and diminishes perceived value. Users notice a decrease in points earned per step, making it harder to reach redemption thresholds.
My points per step have decreased, making it harder to earn rewards.
App Crashes
Frequent app crashes and force closures disrupt user activity and hinder the ability to track steps or claim rewards, leading to a poor user experience. Users experience regular app crashes, preventing them from accessing features and earning rewards.
The app crashes frequently, making it unusable.
Misleading Promises
The app's promises of easy rewards are misleading, as users find it difficult to accumulate enough points for redemption, leading to disappointment. Users feel misled by the app's claims of easy rewards, as the actual process is cumbersome and unrewarding.
The app promises easy rewards, but it's difficult to earn enough points.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Overload
Excessive ads disrupt user experience, requiring multiple ad views to claim rewards, which frustrates users and diminishes app engagement. Users are forced to watch several ads to earn minimal rewards, making the process tedious and time-consuming.
Step Count Errors
The app fails to accurately track steps, leading to discrepancies between actual steps taken and those recorded, which undermines user trust. Users report significant differences between their device's step count and the app's recorded steps.
Redemption Issues
Users face difficulties redeeming rewards due to frequent 'out of stock' messages, causing dissatisfaction and questioning the app's legitimacy. Attempts to redeem rewards often result in errors or unavailability, leading to user frustration.
Point Reduction
The app reduces the number of points users can earn over time, which discourages continued use and diminishes perceived value. Users notice a decrease in points earned per step, making it harder to reach redemption thresholds.
App Crashes
Frequent app crashes and force closures disrupt user activity and hinder the ability to track steps or claim rewards, leading to a poor user experience. Users experience regular app crashes, preventing them from accessing features and earning rewards.
Misleading Promises
The app's promises of easy rewards are misleading, as users find it difficult to accumulate enough points for redemption, leading to disappointment. Users feel misled by the app's claims of easy rewards, as the actual process is cumbersome and unrewarding.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app initially seemed promising, but after a few days, the points for steps drastically reduced, and now it's almost impossible to earn rewards. It's frustrating and feels like a waste of time.
louise Birks
Week of July 22nd, 2025
The app is plagued with too many ads, making it a hassle to use. You have to watch multiple ads just to claim a small amount of energy, which is very time-consuming.
Yam Remoto
Week of July 22nd, 2025
The app's reward system is unreliable. I reached the required steps, but the app often says rewards are out of stock, making it impossible to redeem anything.
Kudzai Masvora
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app initially seemed promising, but after a few days, the points for steps drastically reduced, and now it's almost impossible to earn rewards. It's frustrating and feels like a waste of time.
Candice Wu
App Store
The app is plagued with too many ads, making it a hassle to use. You have to watch multiple ads just to claim a small amount of energy, which is very time-consuming.
Kelly Williams
Google Play
The app's reward system is unreliable. I reached the required steps, but the app often says rewards are out of stock, making it impossible to redeem anything.
Koray Okumus
Google Play

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