HUD™ Hookup App: Dating & Chat

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

HUD™ Hookup App: Dating & Chat

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of HUD™ Hookup App: Dating & Chat's key feedback

1

Profile Setup Issues

Many users report being unable to complete the profile setup process due to bugs, particularly with photo uploads and verification. This affects approximately 20% of users, leading to frustration and inability to use the app.

I can't get past the profile picture page, making the app unusable.

2

Lack of Active Users

A significant number of users complain about the scarcity of active profiles, with many suspecting fake accounts or bots. This issue affects around 30% of users, making it difficult to find genuine connections.

There are hardly any real users, and most profiles seem inactive or fake.

3

Payment and Subscription Problems

Users frequently encounter issues with unexpected charges and difficulties in canceling subscriptions, affecting about 15% of users. This leads to dissatisfaction and perceptions of the app as a scam.

I was charged during a free trial and couldn't get a refund, which feels like a scam.

4

Geographical Limitations

The app's location-based features are problematic, with users outside major cities finding it nearly impossible to connect with others. This affects approximately 25% of users, limiting the app's usability.

If you're not near a major city, the app is useless as it doesn't show any local profiles.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble
Bumble receives mixed feedback, with users appreciating its unique feature where women make the first move, but many criticize the app for its high subscription costs and limited free features. Users also report issues with fake profiles and the app's push towards paid features, which detracts from the overall user experience.

#2 RUNNER UP

Tinder
Tinder is often criticized for its prevalence of fake profiles and bots, as well as its aggressive monetization strategies that limit functionality for free users. Despite these issues, some users still find success in meeting people, but many express frustration over the app's focus on looks and the pressure to pay for premium features.

#3 Straggler

HUD™ Hookup App: Dating & Chat
HUD™ Hookup App receives largely negative feedback, with users complaining about fake profiles, inactive user base, and issues with account suspensions. While some appreciate its focus on casual dating, many are frustrated by the app's functionality and the prevalence of scammers, leading to a poor overall user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed feedback, with users appreciating its unique feature where women make the first move, but many criticize the app for its high subscription costs and limited free features. Users also report issues with fake profiles and the app's push towards paid features, which detracts from the overall user experience.
Tinder
#2 Runner-up
Tinder is often criticized for its prevalence of fake profiles and bots, as well as its aggressive monetization strategies that limit functionality for free users. Despite these issues, some users still find success in meeting people, but many express frustration over the app's focus on looks and the pressure to pay for premium features.
HUD™ Hookup App: Dating & Chat
#3 Straggler
HUD™ Hookup App receives largely negative feedback, with users complaining about fake profiles, inactive user base, and issues with account suspensions. While some appreciate its focus on casual dating, many are frustrated by the app's functionality and the prevalence of scammers, leading to a poor overall user experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Photo Upload Issues
Users face persistent problems with uploading and changing profile photos, which hinders account setup and usability. The app's photo verification algorithm appears overly restrictive, causing frustration and preventing user engagement.
I can't upload or change my profile picture, and the app keeps rejecting my photos.
Account Suspension
Numerous users report sudden account suspensions without clear reasons or warnings, leading to dissatisfaction and loss of trust. The lack of responsive customer support exacerbates the issue, leaving users unable to resolve their account status.
My account was suspended for no reason, and support hasn't responded to my appeal.
Location Inaccuracy
The app's location settings are inaccurate, often matching users with profiles far outside their specified range. This issue diminishes the app's effectiveness in facilitating local connections, a critical feature for dating apps.
Despite setting my distance to 30 miles, I'm matched with people hundreds of miles away.
Fake Profiles and Bots
The prevalence of fake profiles and bots undermines user trust and engagement, as genuine interactions are rare. This issue is compounded by misleading notifications about likes and matches, which often lead to inactive or non-existent profiles.
Most profiles seem fake, and notifications about likes don't match reality.
Payment and Subscription Issues
Users experience unexpected charges during free trials and difficulty canceling subscriptions, leading to perceptions of the app as a scam. The app's monetization strategy, which locks essential features behind paywalls, further frustrates users.
I was charged during my free trial, and I can't cancel my subscription.
App Performance and Bugs
The app suffers from significant performance issues, including crashes, slow loading times, and unresponsive features. These technical problems severely impact user experience and deter continued use of the app.
The app crashes constantly and won't load past the login screen.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Photo Upload Issues
Users face persistent problems with uploading and changing profile photos, which hinders account setup and usability. The app's photo verification algorithm appears overly restrictive, causing frustration and preventing user engagement.
Account Suspension
Numerous users report sudden account suspensions without clear reasons or warnings, leading to dissatisfaction and loss of trust. The lack of responsive customer support exacerbates the issue, leaving users unable to resolve their account status.
Location Inaccuracy
The app's location settings are inaccurate, often matching users with profiles far outside their specified range. This issue diminishes the app's effectiveness in facilitating local connections, a critical feature for dating apps.
Fake Profiles and Bots
The prevalence of fake profiles and bots undermines user trust and engagement, as genuine interactions are rare. This issue is compounded by misleading notifications about likes and matches, which often lead to inactive or non-existent profiles.
Payment and Subscription Issues
Users experience unexpected charges during free trials and difficulty canceling subscriptions, leading to perceptions of the app as a scam. The app's monetization strategy, which locks essential features behind paywalls, further frustrates users.
App Performance and Bugs
The app suffers from significant performance issues, including crashes, slow loading times, and unresponsive features. These technical problems severely impact user experience and deter continued use of the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is unusable due to constant bugs and issues with photo uploads and account creation. Even after paying for a subscription, I couldn't access basic features. It's disappointing and feels like a scam.
mgicDrack
Week of May 15th, 2025
The app's location settings are frustrating. Despite setting a small search radius, I get matches from hundreds of miles away. It's not useful for local connections and feels like a waste of money.
Las Vegas
Week of May 15th, 2025
The app is filled with fake profiles and bots. I haven't had any real interactions, and the notifications are misleading. It's not worth the time or money.
The Conman
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.
Chat to sales
Get started

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is unusable due to constant bugs and issues with photo uploads and account creation. Even after paying for a subscription, I couldn't access basic features. It's disappointing and feels like a scam.
Candice Wu
App Store
The app's location settings are frustrating. Despite setting a small search radius, I get matches from hundreds of miles away. It's not useful for local connections and feels like a waste of money.
Kelly Williams
Google Play
The app is filled with fake profiles and bots. I haven't had any real interactions, and the notifications are misleading. It's not worth the time or money.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Feedback Search
AI Tagging & Prioritization
Surveys
Reports
Competitor Analysis
Feedback Alerts

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
Anecdote logo
US flag
Palo Alto, California, USA
System normal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
GDPR badgeAICPA badge
© Copyright 2025 Anecdote
About
Integrations
T&Cs
Security
Privacy policy